Are you ready to make a significant impact in the technology world? As our Content Manager, you'll have the unique opportunity to join us on an ambitious journey as we build our private cloud – a venture not many companies dare to undertake. You will be responsible for
Create a content strategy aligned with our product vision, strategy, short term goals and long-term roadmap. Collaborate with UX and UI designers, researchers, product owners and developers to create, iterate and evolve new customer experiences. Establish communication standards that enable product managers to develop their own comms with a consistent branding and approach. Establish documentation standards that enable product managers to develop process documentation for product consumption and use. Help researchers define user tests, analyze research and use findings to shape copy and content decisions for a better user experience. Engage senior stakeholders to ensure communication aligns with our strategic direction. Champion the importance and value of UX writing with partners across the business, including brand and marketing teams. You will need
Proven track record as a content manager / UX author ideally in a technical discipline. Strong experience in UX writing across digital platforms, products and services and a portfolio bursting with engaging projects you’re passionate about. An understanding of UX writing best practice and the value it brings to a business. A sharp eye for detail and the ability to ensure consistency of language across every component, from onboarding screens to error messages. A real dedication to understanding user needs to help define the what, why and how of the problems you're solving. A gift for tone of voice and how to adapt it for different customer journeys. An understanding of the essential need for accessibility and inclusivity, specifically the use of clear language and the importance of voiceover/screen reader functionality. About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where
Everyone’s Welcome
. We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.
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