Multiple Locations, United Kingdom
Date posted: Jan 14, 2025
Job number: 1800320
Work site: Up to 50% work from home
Travel: 25-50 %
Role type: People Manager
Employment type: Full-Time
Overview
The UK Professional & Business Services team, part of the UK Enterprise Commercial team, is accountable for leveraging deep industry and technical expertise in Professional & Business Services, to enable sales teams and partners throughout the UK to deliver relevant, customized, industry solutions and services, built on a secure, integrated cloud platform, to empower our customers to digitally transform their businesses. We are looking for a senior Business Leader to lead the Professional & Business Services Industry Enterprise Commercial team focused on a mission to accelerate the digital transformations of our customers in key industries and enable customer success across the UK. As the Professional & Business Services Leader, you will bring deep industry knowledge and a wealth of experience serving clients across the industry, along with the capability to motivate and inspire the organisation on a daily basis. In addition to managing the core business, you will drive strong relationships with senior industry leaders and provide strong business leadership while building and fostering a growth-oriented environment, enabling operations and delivery engine. If you have a passion for customer success; industry-focused business development and want to be part of the biggest and greatest digital revolution, we would love to hear from you. Our team culture is centred on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. We also strive to have fun and ensure we give back to continually strive to improve the world around us. Qualifications
Extensive years of related experience:
Sales leadership
roles,
managing high performance sales and technical-sales teams , coaching solution sales and account development strategies, leadership roles in multi-tiered global organisations, proven track record of selling complex solutions to enterprise customers and delivering customer business outcomes. Experienced in complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Challenger, Holden, Krauthammer, etc.), sales methodologies. Experience leading cross functional multi-disciplinary & matrixed teams. Relevant industry experience across industry (Professional Services, Built, High Tech). Responsibilities
The Account Team Unit Segment Leader
is leading account teams to drive customer business outcomes, to help customers to digitally transform in their industry, to accelerate revenue growth, consumption, usage and customer adds. DEMONSTRATE CUSTOMER & PARTNER OBSESSION
by: Driving business value to customers and demonstrating that Microsoft is focused on their success. Leading and empowering account team to drive digital business outcomes for customers across 3 Horizons relevant to their Industry and territory. Drive business growth through transformational wins and strategic partnerships by helping customers to innovate and build new business models. Win with Partners through joint account planning in all accounts and actively selling with priority partners for the industry and for the solution areas. Accelerate Customer Satisfaction by being the Trusted Advisors to our customers, increasing Account Team Quality and improving Account Transition experience. ACT AS CULTURAL TRANSFORMATION LEADER
by: Role modeling a learn-it-all culture by developing industry, management and leadership skills based on the Learning resources available. Empowering teams to take necessary time for external focus (customers & partners) and prioritize time towards external focus. Coaching for excellence by adopting and applying new habits, executing on weekly/bi-weekly coaching rhythm with each seller focused on driving customer outcomes and partner engagements. LEAD WITH BUSINESS EXCELLENCE
to: Accelerate sales execution and deliver a predictable, healthy and compliant business. Lead and empower frictionless orchestration across the Enterprise Operating Unit and hold the rest of the sub teams accountable for lead generation and pipeline velocity across 4 rolling quarters. Achieve targets on Financial Revenue Accountability, billed revenue, consumption, usage, customer adds. MICROSOFT MANAGEMENT DEVELOPING THE BEST IN THEIR PEOPLE Achieve team and organisation priorities by committing to deliver success through empowerment and accountability. Model integrity and ethical behaviours every day. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work: Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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The UK Professional & Business Services team, part of the UK Enterprise Commercial team, is accountable for leveraging deep industry and technical expertise in Professional & Business Services, to enable sales teams and partners throughout the UK to deliver relevant, customized, industry solutions and services, built on a secure, integrated cloud platform, to empower our customers to digitally transform their businesses. We are looking for a senior Business Leader to lead the Professional & Business Services Industry Enterprise Commercial team focused on a mission to accelerate the digital transformations of our customers in key industries and enable customer success across the UK. As the Professional & Business Services Leader, you will bring deep industry knowledge and a wealth of experience serving clients across the industry, along with the capability to motivate and inspire the organisation on a daily basis. In addition to managing the core business, you will drive strong relationships with senior industry leaders and provide strong business leadership while building and fostering a growth-oriented environment, enabling operations and delivery engine. If you have a passion for customer success; industry-focused business development and want to be part of the biggest and greatest digital revolution, we would love to hear from you. Our team culture is centred on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. We also strive to have fun and ensure we give back to continually strive to improve the world around us. Qualifications
Extensive years of related experience:
Sales leadership
roles,
managing high performance sales and technical-sales teams , coaching solution sales and account development strategies, leadership roles in multi-tiered global organisations, proven track record of selling complex solutions to enterprise customers and delivering customer business outcomes. Experienced in complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Challenger, Holden, Krauthammer, etc.), sales methodologies. Experience leading cross functional multi-disciplinary & matrixed teams. Relevant industry experience across industry (Professional Services, Built, High Tech). Responsibilities
The Account Team Unit Segment Leader
is leading account teams to drive customer business outcomes, to help customers to digitally transform in their industry, to accelerate revenue growth, consumption, usage and customer adds. DEMONSTRATE CUSTOMER & PARTNER OBSESSION
by: Driving business value to customers and demonstrating that Microsoft is focused on their success. Leading and empowering account team to drive digital business outcomes for customers across 3 Horizons relevant to their Industry and territory. Drive business growth through transformational wins and strategic partnerships by helping customers to innovate and build new business models. Win with Partners through joint account planning in all accounts and actively selling with priority partners for the industry and for the solution areas. Accelerate Customer Satisfaction by being the Trusted Advisors to our customers, increasing Account Team Quality and improving Account Transition experience. ACT AS CULTURAL TRANSFORMATION LEADER
by: Role modeling a learn-it-all culture by developing industry, management and leadership skills based on the Learning resources available. Empowering teams to take necessary time for external focus (customers & partners) and prioritize time towards external focus. Coaching for excellence by adopting and applying new habits, executing on weekly/bi-weekly coaching rhythm with each seller focused on driving customer outcomes and partner engagements. LEAD WITH BUSINESS EXCELLENCE
to: Accelerate sales execution and deliver a predictable, healthy and compliant business. Lead and empower frictionless orchestration across the Enterprise Operating Unit and hold the rest of the sub teams accountable for lead generation and pipeline velocity across 4 rolling quarters. Achieve targets on Financial Revenue Accountability, billed revenue, consumption, usage, customer adds. MICROSOFT MANAGEMENT DEVELOPING THE BEST IN THEIR PEOPLE Achieve team and organisation priorities by committing to deliver success through empowerment and accountability. Model integrity and ethical behaviours every day. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work: Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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