IT Technician

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Full time
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Job offered by: Protocol Education Ltd
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Category: IT & Technology
IT Technician – Newcastle Location:

Newcastle Salary:

£90-£110 per day Start Date:

ASAP Contract Type:

Full-time, Long-term About Protocol Education: Protocol Education is a leading recruitment agency specializing in education sector staffing. We support schools and educational institutions in delivering high-quality learning environments. We are currently seeking a highly skilled and motivated IT Technician to join our team and help support the technology needs of our clients. Job Description: As an IT Technician at Protocol Education, you will play a key role in supporting the technology infrastructure of the schools and educational institutions we work with. You will provide technical support, maintain systems, and ensure seamless day-to-day IT operations, ensuring that technology is effectively supporting teaching and learning. Key Responsibilities: Provide on-site and remote technical support to schools and educational clients. Maintain and troubleshoot hardware, software, and network systems. Set up, configure, and deploy computer systems and peripherals. Ensure smooth and efficient operation of all IT systems, including networks and servers. Offer user support for staff and students, assisting with software and hardware issues. Conduct regular system checks, updates, and security patches. Assist in the setup and maintenance of audio-visual and classroom technologies. Document and track issues and resolutions, ensuring timely follow-up and completion. Skills and Experience: Proven experience as an IT Technician or in a similar IT support role. Strong knowledge of computer systems, networks, and software applications. Familiarity with Windows, macOS, and Linux environments. Experience with hardware setup, installation, and troubleshooting. Good understanding of networking, including LAN/WAN, routers, and firewalls. Ability to provide effective, clear communication to users with varying technical skill levels. Excellent problem-solving skills and the ability to work independently or as part of a team. Knowledge of IT security practices is desirable. Experience in the education sector is a plus but not required. Why Join Us? Work with a dynamic team that is passionate about education and technology. Competitive salary and benefits package. Opportunities for professional development and career progression. A collaborative and supportive working environment. If you're passionate about science and education, apply today and become part of a school that values hands-on learning! Apply here or email francesca.barton@protocol-education.com All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

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