Service Desk Analyst
- Time onsite in Peterborough - 6 month contract
We require a new Service Desk Analyst.
The Analyst will be primarily aligned to a customer specific support desk working in conjunction with one other analyst and customer based analysts. They will be responsible for logging tickets in the customers ITSM, responding to end user contacts either via Phone, Email or Self Service utilising knowledge articles supplied by the client.
There is a requirement to attend the customer site once a month for a team meeting (located near Leicester) so the candidate needs to be able to drive.
Previous IT experience is desirable. Appropriate training will be provided.
The shift pattern when working on the customer specific desk is as below:
Week 1:
06:00 - 14:30 Week 2:
07:00 - 15:30 Week 3-6:
08:30 - 17:00
Please send in your latest CV.
#J-18808-Ljbffr
- Time onsite in Peterborough - 6 month contract
We require a new Service Desk Analyst.
The Analyst will be primarily aligned to a customer specific support desk working in conjunction with one other analyst and customer based analysts. They will be responsible for logging tickets in the customers ITSM, responding to end user contacts either via Phone, Email or Self Service utilising knowledge articles supplied by the client.
There is a requirement to attend the customer site once a month for a team meeting (located near Leicester) so the candidate needs to be able to drive.
Previous IT experience is desirable. Appropriate training will be provided.
The shift pattern when working on the customer specific desk is as below:
Week 1:
06:00 - 14:30 Week 2:
07:00 - 15:30 Week 3-6:
08:30 - 17:00
Please send in your latest CV.
#J-18808-Ljbffr
