of a Service Desk Analyst:
Becoming the first line of support for all hardware and software issues. Resolving 1st line support tickets. Ensuring updates and resolutions are completed. Provide ideas for improvements that could be made to the quality of service. Logging issues on the system. What are the requirements
of a Service Desk Analyst?
Required: 1+ Year of experience in service desk support roles. Understanding of O365. Experience in Microsoft Exchange. Able to work effectively under pressure. Capable of working within a team. Desired: Previous experience with legal tech/document management systems. What are they offering?
25 Days annual leave. Private Medical Insurance. Hybrid (3 days per week in Liverpool Office).
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