This role has no guaranteed hours of work; hours can therefore vary from week to week. As a result, some weeks there may be no hours of work offered. Responsibilities:
Customer Service:
Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection. Product Knowledge:
Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies. Sales:
Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets. Stock Management:
Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies. Cash Handling:
Accurately handle cash, credit card transactions, and other payment methods at the point of sale. Merchandising:
Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner. Safety:
Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.
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