Unfinished Basket Sales Advisor
£24,000 per annum plus unlimited commission
FULL TIME, 40 HOURS A WEEK, 8:50 am to 5:20 pm
On-Site in Crewe, H2e Commerce, Unit 13 Orion Park, Crewe, CW1 6NG
Founded in 2001, H2eCommerce are specialists in selling printer consumables, printers, stationary and office supplies. Based in Cheshire across two sites in Winsford and Crewe, the award-winning company is run by a team of industry experts, sourcing the best quality ink and toner cartridges available for our customers.
We aim to offer the best choice of quality and high-value Own Brand compatibles in the UK, bringing a low-cost alternative for our business and domestic customers alike.
We are looking for an experienced Unfinished Basket Sales Advisor to join our busy and expanding team.
Reporting to the Head of Sales, the Unfinished Basket Sales Advisors will call customers and close the deal. Are they having issues checking out? Provide assistance. Not sure if they can get the product cheaper? Provide assurance. The Unfinished Basket Sales Advisor closes the sale by providing genuine advice and knowledge and earns a nice commission for doing so.
Main duties of the role:
Outbound sales calling
Promotion of own-brand products
Meet and exceed individual targets
Advise on customer queries and recommend suitable products
Build relationships with customers
Accurately maintain database
Skills Required:
Experience of twelve or more months in an outbound telesales role
Naturally positive communicator, a real people person!
Problem solver, helpful nature
Able to multitask
Confident and enthusiastic with a friendly disposition
Team player
Positive ‘can do' attitude
Attention to detail, high levels of accuracy
Competent with Excel
The ability to actively listen, influence and negotiate with customers
Company Benefits:
Competitive salary with annual salary reviews
29 days annual leave with an additional day of leave for each full year spent with the company, up to 34 days per year
Genuine potential for career progression and training with clear development objectives and support
Death in service insurance at 3 x annual salary
Pension
Generous long-service cash rewards from 5 years of service
Cycle to work scheme
Discounted Gym Memberships
Staff discount on products
Staff recognition scheme
Staff referral scheme with cash rewards
GP access and mental health counselling support
Yearly flu vaccinations
Specsavers vision/ eye care
Free parking with easy access to rail and bus routes
Fun and exciting social and team-building events
To apply for the role, please click "APPLY" to send your CV.
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