26,000 - 30,000 per annum Frankley, Birmingham
The
International
Sales Support (German Speaking)
role will be supporting our business in the DACH region and across Eastern Europe. Fluency in the German language, along with a solid background in Sales support, will be essential for success in this role. Key Tasks/ Accountabilities Manage export sales orders and prepare quotes for B2B clients. Utilise the CRM system for tracking client interactions and managing relationships. Support the Head of International Sales with close alignment on enquiries, quotes and administration. Appointment setting and diary management. Have knowledge of various sectors to better serve clients. Understanding of local shipping, customs and legislation requirements and ensure all documentation are correct and meets legal obligations. Coordinate logistics for product delivery and ensure timely fulfilment. Raising various sales-related documents, including export and the UK and shipping documentation, certificates of conformity, dangerous goods certificates, job sheets for despatch, credit notes etc. Provide general administrative support as needed to ensure smooth operations. Following up website and email customer enquiries. The Successful Applicant German speaking (both reading and writing) Two years or more in an assistant or administrative role Comfortable working directly with customers over the phone Working knowledge and understanding of Sage 50/200 and/or Salesforce CRM or similar software Competent user of Microsoft Office software Knowledge of export processes and documentation Articulate, numerate and literate A methodical and logical approach High degree of accuracy and attention to detail Ability to learn quickly Builds relationships and rapport Ability to work independently and take initiative Highly organised and able to prioritise workloads effectively to meet deadlines Flexibility and adaptability This role is a full-time position, based at our facility in Frankley. Why Join Us? Annual Profit share bonus. Enhanced contributory pension scheme. 33 days annual leave. Employee Assistance Programme. Be part of a vibrant team dedicated to innovation and growth
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International
Sales Support (German Speaking)
role will be supporting our business in the DACH region and across Eastern Europe. Fluency in the German language, along with a solid background in Sales support, will be essential for success in this role. Key Tasks/ Accountabilities Manage export sales orders and prepare quotes for B2B clients. Utilise the CRM system for tracking client interactions and managing relationships. Support the Head of International Sales with close alignment on enquiries, quotes and administration. Appointment setting and diary management. Have knowledge of various sectors to better serve clients. Understanding of local shipping, customs and legislation requirements and ensure all documentation are correct and meets legal obligations. Coordinate logistics for product delivery and ensure timely fulfilment. Raising various sales-related documents, including export and the UK and shipping documentation, certificates of conformity, dangerous goods certificates, job sheets for despatch, credit notes etc. Provide general administrative support as needed to ensure smooth operations. Following up website and email customer enquiries. The Successful Applicant German speaking (both reading and writing) Two years or more in an assistant or administrative role Comfortable working directly with customers over the phone Working knowledge and understanding of Sage 50/200 and/or Salesforce CRM or similar software Competent user of Microsoft Office software Knowledge of export processes and documentation Articulate, numerate and literate A methodical and logical approach High degree of accuracy and attention to detail Ability to learn quickly Builds relationships and rapport Ability to work independently and take initiative Highly organised and able to prioritise workloads effectively to meet deadlines Flexibility and adaptability This role is a full-time position, based at our facility in Frankley. Why Join Us? Annual Profit share bonus. Enhanced contributory pension scheme. 33 days annual leave. Employee Assistance Programme. Be part of a vibrant team dedicated to innovation and growth
#J-18808-Ljbffr
