Location: Gloucester Salary: Competitive Hours: 35 hours weekly
Are you a confident communicator with a passion for customer service? We're seeking a Pre-Sales Representative to join our dynamic team and play a key role in qualifying business insurance leads.
About the Role As a Pre-Sales Representative, you will: Engage with potential clients via outbound calls, qualifying leads from our website, partners, and introducers. Gather key information, assess needs, and ensure a smooth transition to our Sales Executives. Drive business growth by meeting qualification targets and maintaining accurate client records.
Key Responsibilities
Lead Qualification: Contact and qualify leads by identifying their business insurance needs. Customer Interaction: Provide a professional, friendly, and positive experience for every lead. Database Management: Keep accurate, up-to-date records in the company CRM system. Collaboration: Work closely with insurance advisors to ensure a seamless handover. Inbound Lead Support: Respond promptly to inbound inquiries and manage leads efficiently. Data Integrity: Maintain secure and compliant client files in line with company policies.
What You'll Need
Experience: Previous sales or customer service experience, ideally with outbound calling or lead qualification. Communication Skills: Excellent verbal communication and active listening skills. Attention to Detail: Strong organisational skills to manage client information accurately. Target-Driven Mindset: Ability to meet or exceed lead qualification targets. Teamwork: Collaborative approach, working closely with advisors and team members.
Why Join the Team?
Supportive, laid back working environment Opportunities to develop your skills and achieve success in a fast-paced, rewarding industry. Full training provided 26 days holiday with an annual option to buy additional days Company pension scheme with Scottish Widows (3% employer, 5% employee contributions) 6 months maternity & paternity leave package
Interested? Send your most up-to-date CV to Alicia at i2i recruitment today!
Our mission of 'Making Recruitment Personal' also means making recruitment fair. We are committed to reviewing every application with a sense of diversity and inclusion. Please note, if you haven't received a response within 5 working days, your application has not been successful on this occasion. #J-18808-Ljbffr