Do you want to work for the UK’s leading manufacturer of decorative surfaces and laminate worktops? We are currently searching for a
Quality Technician. We’re proudly part of Wilsonart Engineered Surfaces, driven by a mission to create surfaces people love, with service they can count on, delivered by people who care. We are dedicated to getting our customers what they want, when and how they want it and take great pride in manufacturing and providing the most innovative and on-trend Kitchen and bathroom surfaces. Principal Purpose
Assist Quality Lead(s) to resolve Quality issues within production and operations. Ensure products meet Customer requirements and product specifications. Support in handling customer complaints, corrective action, and feedback. Carry out laboratory tests/inspections and report/rectify non-conformance issues. Support maintenance of Integrated Business Management Systems. Involved with and conduct internal and external audits/audit systems. Write reports and provide information to management. Liaise and communicate with other departments. Commercial and financial awareness with a full understanding of how failure impacts business financials, customer satisfaction, and future orders. Ensure all incidents of non-conformance are recorded. Assist/support the calibration system, ensuring all equipment is correctly calibrated. Normal duties include: report writing, taking measurements, non-conformance, corrective and preventive action, customer and supplier claims, document and record control, calibration, measurement, inspection, and test. Required Attributes
Communication and listening skills. Being observant and technically minded to resolve technical and mechanical tasks. Being thorough and dependable (an eye for specifics and detail). Able to use various measurement equipment/devices (including aesthetic/visual). Using good judgment and willingness to challenge the norms. Handling multiple tasks (multi-tasking/task management) – self-starter. Use of Information Technology. Experience of working in a fast-paced manufacturing environment. Desired Attributes
Equipment MSA, GR&R, CPk Studies. Ability to utilize analytical, statistical, and reliability tools of lean principles. Trained Internal Auditor would be advantageous. Knowledge of ISO Management Standards and Lean principles. Knowledge of FSC/PEFC. Experience in previous Quality role/environment. Understanding and able to interpret engineering drawings. Location
Based in Shildon, County Durham. Performance Measures
Annual appraisals to be undertaken by local Quality leader. Objectives for the department will be set for the forthcoming year; QC Inspection and Test support is a foundational business need. This is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization from time to time. Health and Safety
All employees have a duty to take care of their own Health and Safety and that of others who may be affected by specific actions at work. Employees must cooperate with the company on all aspects of Health and Safety to meet the legal requirements as outlined in the company Health and Safety policy and procedures. Why Join Wilsonart?
Here at Wilsonart we’re proud of our products. Our teams and employees truly embody our mission to serve. Here are just a few examples of the benefits we offer: Life Insurance x 4 Employee Assistance programme Competitive pension rates 25 days holiday (plus bank holidays) Service awards Free Parking Free Hot Drinks Vending Machine On-Site for All Staff
#J-18808-Ljbffr
Quality Technician. We’re proudly part of Wilsonart Engineered Surfaces, driven by a mission to create surfaces people love, with service they can count on, delivered by people who care. We are dedicated to getting our customers what they want, when and how they want it and take great pride in manufacturing and providing the most innovative and on-trend Kitchen and bathroom surfaces. Principal Purpose
Assist Quality Lead(s) to resolve Quality issues within production and operations. Ensure products meet Customer requirements and product specifications. Support in handling customer complaints, corrective action, and feedback. Carry out laboratory tests/inspections and report/rectify non-conformance issues. Support maintenance of Integrated Business Management Systems. Involved with and conduct internal and external audits/audit systems. Write reports and provide information to management. Liaise and communicate with other departments. Commercial and financial awareness with a full understanding of how failure impacts business financials, customer satisfaction, and future orders. Ensure all incidents of non-conformance are recorded. Assist/support the calibration system, ensuring all equipment is correctly calibrated. Normal duties include: report writing, taking measurements, non-conformance, corrective and preventive action, customer and supplier claims, document and record control, calibration, measurement, inspection, and test. Required Attributes
Communication and listening skills. Being observant and technically minded to resolve technical and mechanical tasks. Being thorough and dependable (an eye for specifics and detail). Able to use various measurement equipment/devices (including aesthetic/visual). Using good judgment and willingness to challenge the norms. Handling multiple tasks (multi-tasking/task management) – self-starter. Use of Information Technology. Experience of working in a fast-paced manufacturing environment. Desired Attributes
Equipment MSA, GR&R, CPk Studies. Ability to utilize analytical, statistical, and reliability tools of lean principles. Trained Internal Auditor would be advantageous. Knowledge of ISO Management Standards and Lean principles. Knowledge of FSC/PEFC. Experience in previous Quality role/environment. Understanding and able to interpret engineering drawings. Location
Based in Shildon, County Durham. Performance Measures
Annual appraisals to be undertaken by local Quality leader. Objectives for the department will be set for the forthcoming year; QC Inspection and Test support is a foundational business need. This is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization from time to time. Health and Safety
All employees have a duty to take care of their own Health and Safety and that of others who may be affected by specific actions at work. Employees must cooperate with the company on all aspects of Health and Safety to meet the legal requirements as outlined in the company Health and Safety policy and procedures. Why Join Wilsonart?
Here at Wilsonart we’re proud of our products. Our teams and employees truly embody our mission to serve. Here are just a few examples of the benefits we offer: Life Insurance x 4 Employee Assistance programme Competitive pension rates 25 days holiday (plus bank holidays) Service awards Free Parking Free Hot Drinks Vending Machine On-Site for All Staff
#J-18808-Ljbffr
