Academy Team Trackside IT Technician

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Full time
Location: Hazel Grove
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Job offered by: Williams Racing
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Category: IT & Technology
Company Description

114 race victories in Formula 1, nine times Formula 1 Constructors’ Champion, seven times Formula 1 World Drivers Champions and the only team to have won in F1, 24h Le Mans and British Touring Cars. A proven track record that sets Williams Racing apart from the competition. Our unique character, combined with a deep passion for racing and future-oriented thinking, has created the very essence of our company. Our mission is to win races and, in doing so, establish an authentic racing and lifestyle brand. Pure efficiency and the determination to win are key components of our company’s DNA and its overriding purpose. And it’s not only about being victorious on the racetrack. It is the essential mindset to remain competitive and to achieve success in everything we do. It follows therefore that Williams' world class people are its most important asset. Our team operates at a high standard to ensure success. Our commitment to support the next generation of innovators and winners, gives us the opportunity to be ready for every challenge we face. Together we are successful. Together we win. We are Williams. Job Description

We are looking for a Trackside IT Technician to join the team to take responsibility for designing, implementing, supporting, and managing IT Services for the Academy Test Team, including attending events trackside. You will deliver key services to the part of Williams that operates outside of the F1 cost-cap. This role involves troubleshooting, problem resolution, and proactive maintenance across a range of IT systems and infrastructure. The Trackside IT Technician will ensure systems are robust, highly available and delivered to an exceptional standard, providing the resources; expertise, processes and systems necessary to provide high quality, repeatable, effective Motorsport IT Services. This role includes global travel and weekend event attendance as part of the core duties of the role. Main duties: Design, implement and proactively project manage best in class IT infrastructure technology

Administer the suite of virtual cluster hardware, network and software pertaining to our Trackside Academy IT deployment

Support Trackside users to ensure they can best utilise our Trackside Academy IT services

Provide feedback on Trackside IT incidents and problems to the Race Operations Manager in a timely manner

Design and deploy automations to continuously improve capability and capacity

Recommend and manage processes and procedural improvements to Trackside Academy IT Services

Work collaboratively with partners and colleagues across the organisation to deliver world class Trackside Academy IT Services

Ensure all Trackside Academy IT systems are documented and documentation is kept up to date.

Establish and build on external third-party vendor relationships

Participate in race pit stop training and associated fitness programs

Skills and experience required: Degree in Computer Science or equivalent experience

Previous proven experience working within a similar role within IT

Demonstrated out of the box approach and readiness to resolve technology challenges quickly

A collaborative and curious approach to technical problem-solving

A strong desire to build impactful solutions for the Trackside team

Ability to work with a wide range of groups and disciplines seamlessly

Ability to adapt to rapidly evolving requirements

Strong communication skills with the ability to communicate effectively and succinctly in a fast-paced, high-pressure trackside environment

Strong understanding of: Active Directory & M365

Windows and Linux based server administration

Cloud Architecture/Engineering (Preferably both AWS and Azure)

Virtualisation/Containerisation

Routing/Switching/Firewalling/Wireless (Cisco, CATO and Palo Alto)

Monitoring & Automation (Ansible and Power Automate)

Voice & Video Conferencing (VoIP)

Application Performance Management (APM)

Network Performance Management (NPM)

Additional Information: #LI-KW1 Williams is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.

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