Tour Sales Coordinator
Mike Burton - Destination Sport Group
This is a hybrid role based in our Gloucester office, so you must live within a commutable distance.
As part of Destination Sport Group (“DSG”), Mike Burton creates and delivers school, groups, club, and supporter travel programmes around the globe, working in direct partnership with organisations that include England Rugby and the British & Irish Lions.
Visit our website Reporting to the Tours Sales Manager and sitting in a team that includes Marketing, Insight, and Product, the
Tours Sales Coordinator
will be working alongside the Rugby Football Union (England Rugby) and will be developing key stakeholder relationships and generating new pipeline and sales for England Rugby Travel, England Sports Tours, and Lions Rugby Travel. Supported by an existing client database, you will have the autonomy to grow this database, source new leads and clients while playing a crucial part in the department's growth and development. This is a varied & hands-on role. As our new Tour Sales Coordinator, you will: Work collaboratively with the organisation’s product, marketing, travel, and accommodation departments to help deliver market-leading and customer-focused experiential tour itineraries that are relevant and appealing to the customer. Contribute to the delivery of the Tours sales targets for England Rugby Travel, England Sports Tours, and Lions Rugby Travel. Build and develop relationships with existing schools, clubs, colleges, and universities to ensure that the brands are forefront of mind when choosing to Tour. Own and develop a portfolio of clients, ensuring growth in the database of contacts and leads. Ensure regular and timely monitoring of sales figures in line with leads and enquiries, ensuring quotes are delivered in a timely manner and converted into sales. Constantly strive to create and develop sales-focused and relevant products that match customer demand and are innovative and progressive, where relevant, within the applicable product sector. Have a constant and detailed understanding and assessment of the competition and the sports touring travel industry to ensure the organisation’s product is at the forefront of relevant market factors, including price, inclusions, structure, and innovation. Continually work closely with the sales, marketing, and tours teams to have a swift and informed knowledge of customer feedback as and when events happen. Travel to develop new relationships and meet new and existing clients, which will include overseas travel.
To be successful within this role, our ideal candidate will: Demonstrate a good working knowledge of sport, in particular rugby union, with previous experience in a schools and clubs tours sales role being desirable but not essential. Be a great team player, happy to ‘help out’ in other areas that will only grow your experience and opportunities. The role will require experience of working across teams in the business, so good interpersonal skills are a must, as is having the ability to work within a team environment to achieve team/department objectives. Be meticulous and conscientious with great attention to detail. Thrive in high-pressure situations and be able to use your own initiative to problem-solve. Demonstrate a flexible approach to work and be happy to work weekends and evenings during busy times. Be computer literate with experience of Microsoft Office, especially Excel and PowerPoint, as well as having exceptional communication skills both verbal and written. Hold a full clean driving license. So if you are looking for your next challenge, please get in touch; we'd love to hear from you!
#J-18808-Ljbffr
Visit our website Reporting to the Tours Sales Manager and sitting in a team that includes Marketing, Insight, and Product, the
Tours Sales Coordinator
will be working alongside the Rugby Football Union (England Rugby) and will be developing key stakeholder relationships and generating new pipeline and sales for England Rugby Travel, England Sports Tours, and Lions Rugby Travel. Supported by an existing client database, you will have the autonomy to grow this database, source new leads and clients while playing a crucial part in the department's growth and development. This is a varied & hands-on role. As our new Tour Sales Coordinator, you will: Work collaboratively with the organisation’s product, marketing, travel, and accommodation departments to help deliver market-leading and customer-focused experiential tour itineraries that are relevant and appealing to the customer. Contribute to the delivery of the Tours sales targets for England Rugby Travel, England Sports Tours, and Lions Rugby Travel. Build and develop relationships with existing schools, clubs, colleges, and universities to ensure that the brands are forefront of mind when choosing to Tour. Own and develop a portfolio of clients, ensuring growth in the database of contacts and leads. Ensure regular and timely monitoring of sales figures in line with leads and enquiries, ensuring quotes are delivered in a timely manner and converted into sales. Constantly strive to create and develop sales-focused and relevant products that match customer demand and are innovative and progressive, where relevant, within the applicable product sector. Have a constant and detailed understanding and assessment of the competition and the sports touring travel industry to ensure the organisation’s product is at the forefront of relevant market factors, including price, inclusions, structure, and innovation. Continually work closely with the sales, marketing, and tours teams to have a swift and informed knowledge of customer feedback as and when events happen. Travel to develop new relationships and meet new and existing clients, which will include overseas travel.
To be successful within this role, our ideal candidate will: Demonstrate a good working knowledge of sport, in particular rugby union, with previous experience in a schools and clubs tours sales role being desirable but not essential. Be a great team player, happy to ‘help out’ in other areas that will only grow your experience and opportunities. The role will require experience of working across teams in the business, so good interpersonal skills are a must, as is having the ability to work within a team environment to achieve team/department objectives. Be meticulous and conscientious with great attention to detail. Thrive in high-pressure situations and be able to use your own initiative to problem-solve. Demonstrate a flexible approach to work and be happy to work weekends and evenings during busy times. Be computer literate with experience of Microsoft Office, especially Excel and PowerPoint, as well as having exceptional communication skills both verbal and written. Hold a full clean driving license. So if you are looking for your next challenge, please get in touch; we'd love to hear from you!
#J-18808-Ljbffr
