Sales Agent
Application Deadline:
17 January 2025 Department:
Sales Employment Type:
Permanent - Full Time Location:
Willington Quarry, Bedfordshire
Description
Breedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Are you ready to be a key player in our sales team, driving the success of our concrete products? As a Sales Agent, you will be at the heart of our customer interactions, handling inbound enquiries, providing essential sales admin support to Territory Sales Managers (TSMs), and pricing, chasing, and winning orders. Your role is pivotal in ensuring our customers receive top-notch service. This role will be based at our office at Willington Lock Quarry site. You'll collaborate closely with our distribution and shipping team, managing customer orders and offering support over the phone. Your professionalism and dedication will shine as you represent the Breedon brand, delivering excellent service and building strong customer relationships. If you're passionate about sales and thrive in a dynamic, fast-paced environment, this is the role for you! Join us and make a significant impact at Breedon.
Key Responsibilities
Be the friendly voice answering customer calls promptly, ensuring top-notch service every time. Keep track of all enquiries with precision. Create and price quotations quickly and accurately, always within agreed tolerances, and ensure every enquiry has complete contact details. Add comprehensive notes to each enquiry, documenting all customer interactions and decisions. Process and confirm order acknowledgments. Manage and track all enquiries, ensuring every lead is followed up to a win or loss. Impress the Commercial Manager with detailed weekly reports by 17:00 on Fridays, highlighting key sales data, including won/lost orders and major enquiries. Swiftly raise and price enquiries as requested by the TSM, meeting all deadlines. Spot opportunities to sell additional products and upsell with every enquiry. Resolve invoice queries within 7 days, maintaining a flawless query log. Log and address complaints promptly, collaborating with production and territory sales managers. Proactively identify new customers, track declining ones, and uncover exciting new site opportunities. Support the Distributions team by handling calls and enquiries, aiming for first-call resolution. Step in to assist other departments as needed, showing your versatility and commitment.
Skills, Knowledge & Expertise
Focus on the customer relationship – maintain good customer relations and actively build new ones. Desire to succeed and build on customer base, upselling a range of performance products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects. Willingness to develop an understanding of our product range. Effective time management, adhering to administrative policies and procedures. Attention to detail to ensure sales data produced is accurate. UK driving licence (due to site location). Computer literate. Previous experience in a similar sales environment or construction industry experience. Able to work in a busy office environment.
Job Benefits
A tailored, competitive salary Company Pension Scheme 25 days annual leave, plus bank holidays on top Share Saver Scheme Company Life Assurance Scheme Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands Broad learning opportunities and career progression pathways
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Application Deadline:
17 January 2025 Department:
Sales Employment Type:
Permanent - Full Time Location:
Willington Quarry, Bedfordshire
Description
Breedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Are you ready to be a key player in our sales team, driving the success of our concrete products? As a Sales Agent, you will be at the heart of our customer interactions, handling inbound enquiries, providing essential sales admin support to Territory Sales Managers (TSMs), and pricing, chasing, and winning orders. Your role is pivotal in ensuring our customers receive top-notch service. This role will be based at our office at Willington Lock Quarry site. You'll collaborate closely with our distribution and shipping team, managing customer orders and offering support over the phone. Your professionalism and dedication will shine as you represent the Breedon brand, delivering excellent service and building strong customer relationships. If you're passionate about sales and thrive in a dynamic, fast-paced environment, this is the role for you! Join us and make a significant impact at Breedon.
Key Responsibilities
Be the friendly voice answering customer calls promptly, ensuring top-notch service every time. Keep track of all enquiries with precision. Create and price quotations quickly and accurately, always within agreed tolerances, and ensure every enquiry has complete contact details. Add comprehensive notes to each enquiry, documenting all customer interactions and decisions. Process and confirm order acknowledgments. Manage and track all enquiries, ensuring every lead is followed up to a win or loss. Impress the Commercial Manager with detailed weekly reports by 17:00 on Fridays, highlighting key sales data, including won/lost orders and major enquiries. Swiftly raise and price enquiries as requested by the TSM, meeting all deadlines. Spot opportunities to sell additional products and upsell with every enquiry. Resolve invoice queries within 7 days, maintaining a flawless query log. Log and address complaints promptly, collaborating with production and territory sales managers. Proactively identify new customers, track declining ones, and uncover exciting new site opportunities. Support the Distributions team by handling calls and enquiries, aiming for first-call resolution. Step in to assist other departments as needed, showing your versatility and commitment.
Skills, Knowledge & Expertise
Focus on the customer relationship – maintain good customer relations and actively build new ones. Desire to succeed and build on customer base, upselling a range of performance products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects. Willingness to develop an understanding of our product range. Effective time management, adhering to administrative policies and procedures. Attention to detail to ensure sales data produced is accurate. UK driving licence (due to site location). Computer literate. Previous experience in a similar sales environment or construction industry experience. Able to work in a busy office environment.
Job Benefits
A tailored, competitive salary Company Pension Scheme 25 days annual leave, plus bank holidays on top Share Saver Scheme Company Life Assurance Scheme Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands Broad learning opportunities and career progression pathways
#J-18808-Ljbffr
