Aftersales Contact Advisor

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Full time
Location: Hedge End
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Job offered by: KPI People Ltd
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Category:
Aftersales Contact Advisor - Hedge End Basic Salary - £22,000 OTE - £31,000 (uncapped) Over Performance Opportunity available Full Training Provided Please note: This role is to start from the next year Our client, a car dealer group head office based in Hedge End, has the requirement for a Contact Centre Executive to join their high-performing team. Please note, previous Contact Centre experience is not required as full training is provided. This role will suit anyone with an outgoing personality, an excellent telephone manner, the drive to achieve and outperform targets, and a stable career history. Responsibilities

As an Aftersales Contact Advisor, your responsibilities will include: Taking "warm" calls from existing customers Securing bookings for Servicing, Repairs & MOTs Outbound calling to customers for retention and feedback on service Being knowledgeable about the services available Maximising every opportunity Delivering the very highest levels of customer service Experience, Skills & Qualifications

Essential Requirements: Excellent Telephone Manner Outgoing personality Drive to achieve and outperform targets Stable employment history Desirable Requirements: Call Centre Experience Motor Trade Experience Remuneration & Benefits

£22,000 Basic Salary £31,000 On Target Earnings (uncapped) Over Performance Opportunity available Extensive Benefits Package Working Hours

Monday to Friday 8am - 5pm 1 hour for lunch

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