Sales Advisor

As a Sales Advisor at Leader, you will be passionate and driven. You will be responsible for generating new business and expanding existing customer accounts to drive sales growth. As a Sales Advisor, you will act as a point of contact for customers, providing them with information and advice on Leader products and services. The Sales Advisor role involves understanding customer requirements, explaining the benefits of the products, and closing sales while maintaining high customer satisfaction. Key Responsibilities This role will include taking accountability for: Customer Engagement Greeting and engaging with customers to understand their needs and preferences. Offering tailored product or service recommendations. Building strong relationships with new and existing customers to drive and encourage repeat business. Sales Presenting, promoting, and selling products/services using solid arguments and knowledge of the products. Preparing compelling sales proposals and quotes with attractive terms. Achieving and exceeding monthly, quarterly, and annual sales targets and quotas. Processing customer transactions and handling sales inquiries. Prospecting new leads through outbound sales calls, emails, and digital channels. Servicing your portfolio of accounts to maximize customer lifetime value. Product Knowledge Maintaining in-depth knowledge of products and services offered. Staying updated on new product lines and trends. Providing accurate information on product features, pricing, and usage. Providing consultative recommendations on product options to suit customer needs. Customer Service Handling customer complaints and concerns with professionalism, overcoming objections confidently. Providing post-sale support, including exchanges and returns when necessary. Ensuring a positive customer experience throughout the buying process. Maintaining updated customer records in our CRM system. Reporting & Analysis Keeping accurate records of sales and customer interactions. Reporting on sales trends and customer feedback. Participating in team meetings to discuss sales performance and strategies. Essential Experience and Skills Proven sales experience, preferably in building materials, manufacturing, or construction. Sales-driven mindset with a focus on meeting and exceeding sales targets. Passion for connecting with customers and unlocking growth opportunities. Confident self-starter with the drive to cold call and develop business. Consultative approach focused on understanding and addressing customer needs to achieve customer satisfaction. Excellent communication, presentation, and negotiation abilities with the ability to clearly articulate product details and benefits. Organized and detail-oriented with strong computer proficiencies. Persistent follow-up approach to close deals and expand accounts. Tech-savvy with the ability to learn new platforms/systems. Ability to learn and retain detailed product information and build strong product knowledge. Ability to work collaboratively with others in a fast-paced, target-driven environment. Benefits Subsidised Gym Membership 22 Days Holiday per annum plus bank holidays Length of Service - 1 extra day every 3 years. Cycle2Work Scheme Employee Assistance Programme, Access to Wellbeing Advice & Counselling Employee Referral Bonus £26,000 p/a

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