Customer Sales Advisor / Administrator

Customer Sales Advisor / Administrator - £25,800 per annum Horizon Mobility is a busy family business based in Tewkesbury, Gloucestershire providing mobility and medical equipment all over the UK. As the business continues to grow, we are looking for new members to join our team within a busy and customer service-based company. As a family-run business, we pride ourselves on maintaining a friendly and personal working environment and take great pleasure in looking after our staff and ensuring they feel valued and appreciated. Benefits of working at Horizon Mobility will include, but will not be limited to: Access to an employee assistance programme with one of the UK’s largest independent and award-winning providers Competitive rates of pay Company Pension 20 days holiday allowance and 8 bank holidays per year. From year 3 an additional day’s holiday for your birthday Staff loyalty bonus starting from year 2 of up to £2000 per annum in year 10 Onsite parking Working in a friendly and busy department as an essential member of the team Candidate Requirements Two GCSEs (or equivalent) in Maths & English, at grades A*-C / 9-4 Must have at least 2 years’ experience of working in an office administration role & experience of working in a customer service or sales environment is desirable Computer literate and with good knowledge of office software & equipment Excellent command of the English language, both written and spoken Strong attention to detail and accuracy Clear and confident communicator with a pleasant telephone manner Adept at multi-tasking, being organised & prioritising workload Proactive approach to work Ability to follow instructions Outstanding customer service Professional and reliable The Role Speaking to clients on the telephone, plus via email Providing product information, pricing and specifications of our hire products Taking rental bookings and making sales Reacting quickly and efficiently to customer queries and requirements. Converting those enquiries into a hire Updating databases with accurate information Processing and filing finance paperwork, including producing accurate invoices Providing accurate and precise written quotations Other general office administration tasks Full training will be given on our in-house system, processes & mobility products where applicable. The role is full-time and permanent. Working hours are Monday – Friday, 9am - 5pm, no part-time hours available. Pay is £25,800 per annum with plenty of opportunity for advancement and job progression within the company for the right candidate. If you feel that you would enjoy the challenge of working within this busy department, providing excellent customer service and making a difference to our customers then we would love to hear from you! Job Types: Full-time, Permanent Pay: £25,800.00 per year Additional pay: Loyalty bonus Benefits: Company pension Free parking Health & wellbeing programme Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative: 2 years (preferred) Work Location: In person

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