Electronic Classroom Technical Support Specialist
CSA – Careers - Electronic Classroom Technical Support Specialist (lever.co)
NEWPORT, RI / NAVY – CYBER AND IT SOLUTIONS / FULL-TIME / ON-SITE
APPLY FOR THIS JOB
CSA + Capstone is looking for a Desktop Support Specialist who specializes in electronic classroom technical support. As a Technical Support Specialist on our project, you’ll ensure student training infrastructure is functional and available and Active Directory accounts are properly configured. You’ll help customers overcome any challenges through monitoring and performance management. You will identify problem areas and opportunities for improvement in a mission-critical network. Your experience and communication skills will come in handy as you turn metrics into information and communicate their meaning. You will gain experience in managing users and computers in an enterprise network.
Qualifications
Years of Experience: 3
General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
Certifications: IA Contractor Training and Certification and Computing Environment (CE) certification may be required at the task order level.
Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
Experience with systems and hardware and software administration and integration
Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
Secret clearance
HS Diploma or equivalent
Preferred Qualifications
Experience with multi-media systems support and community of interest (COI) network operations
Experience with local group policy management and file share, system, and account administration
Experience with configuration and change management and life cycle support
Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
Experience with system monitoring and troubleshooting
Knowledge of system development, software maintenance, and ancillary functions
Knowledge of cyber defense compliance and accreditation services
Ability to connect non-Navy workstations to the network system
Ability to perform onsite service center support
Bachelor's degree
The likely salary range for this position is $60,000 - $85,000. Salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.
As a federal contractor, CSA is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.
WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hardworking team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.
We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.
Be a part of CSA … do great things!
CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to
hr@csaassociates.com
. Please indicate the specifics of the assistance needed.
#J-18808-Ljbffr
NEWPORT, RI / NAVY – CYBER AND IT SOLUTIONS / FULL-TIME / ON-SITE
APPLY FOR THIS JOB
CSA + Capstone is looking for a Desktop Support Specialist who specializes in electronic classroom technical support. As a Technical Support Specialist on our project, you’ll ensure student training infrastructure is functional and available and Active Directory accounts are properly configured. You’ll help customers overcome any challenges through monitoring and performance management. You will identify problem areas and opportunities for improvement in a mission-critical network. Your experience and communication skills will come in handy as you turn metrics into information and communicate their meaning. You will gain experience in managing users and computers in an enterprise network.
Qualifications
Years of Experience: 3
General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
Certifications: IA Contractor Training and Certification and Computing Environment (CE) certification may be required at the task order level.
Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
Experience with systems and hardware and software administration and integration
Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management
Secret clearance
HS Diploma or equivalent
Preferred Qualifications
Experience with multi-media systems support and community of interest (COI) network operations
Experience with local group policy management and file share, system, and account administration
Experience with configuration and change management and life cycle support
Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
Experience with system monitoring and troubleshooting
Knowledge of system development, software maintenance, and ancillary functions
Knowledge of cyber defense compliance and accreditation services
Ability to connect non-Navy workstations to the network system
Ability to perform onsite service center support
Bachelor's degree
The likely salary range for this position is $60,000 - $85,000. Salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.
As a federal contractor, CSA is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.
WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hardworking team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.
We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.
Be a part of CSA … do great things!
CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.
If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to
hr@csaassociates.com
. Please indicate the specifics of the assistance needed.
#J-18808-Ljbffr
