Carry out routine health monitoring for children and document accurately.
Chaperone patients whilst doctor carries out examinations.
Assist with the smooth running of individual clinics and system booking on a day to day basis.
Provide cover for the reception area greeting patients and visitors and dealing with enquiries.
Liaise with Members of the Trust to include Medical Secretaries, Medical Records, Consultants.
Provide a friendly, courteous and efficient reception service greeting parents and children upon arrival. Understand the work of the outpatient team and take a proactive role in ensuring the smooth running of all clinics.
Accurately measure and record children’s observations, weight, height, urinalysis etc., reporting any abnormalities to the clinician.
Ensure all information is given to patients both verbal and written.
Ensure adequate and economical levels of stock items are ordered and maintained.
Receive, action and forward messages as necessary.
Escort children and their families within the hospital.
Ensure children’s specimens are taken to the laboratory as required.
Be responsible for the cleanliness and day to day maintenance of the outpatient department including the cleaning of medical equipment. Ensure there is adequate medical equipment and stationery in clinic rooms.
Apply communication and negotiating skills to form professional relationships with parents and children, respecting their views, culture, individuality and diversity.
Demonstrate a commitment to own development and development of the role.
Demonstrate clinical excellence and high standards of nursing practice to other staff.
Abide by the HCA code of conduct, adhering to hospital policies and procedures.
Will be appraised annually and personal development plans formulated.
Attend mandatory training in line with the Trust policy.
Maintain standards of conduct and dress in accordance with the Trust policies/procedures.
Attend when possible team/unit meetings.
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