Accounts Receivable Controller
to join their team
remotely . As the
Accounts Receivable Controller , you will drive the collections process by understanding any blockers to the client paying and then coordinating resolution. Key Responsibilities:
Lead the collections process by identifying and addressing any barriers to timely client payments, and coordinating resolutions accordingly. Manage a structured internal process with sequenced email reminders and follow-ups, tracking customer responses, and assigning JIRA tickets to Customer Service and Sales teams for necessary actions and escalation of complex issues. Oversee and coordinate dispute resolution activities, including tracking and resolving issues such as missing PO numbers, credit note requests, rebilling needs, locating customer contacts, understanding customer payment systems, and obtaining remittance advice from clients. Document and maintain detailed notes on all activities to ensure a clear history for each invoice. As the role evolves, additional responsibilities in related areas such as billing, cash application, credit control, and progress reporting may be included. Perform outbound calls and other direct communication methods to follow up on overdue accounts. Negotiate payment plans where necessary and escalate delinquent accounts for further action when required. Collaborate with cross-functional teams to resolve disputes delaying payment, if needed. Qualifications and Experience:
Bachelor’s Degree or Diploma with Accounting or Finance as a major. More than 7 years of experience working with Accounts Receivable. Proven track record working hands-on with collections and running the collections process end-to-end. Ad tech or SaaS background would be beneficial. Excellent communication skills and the ability to adapt easily. Salary:
R40k - R42k / month CTC
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