Location: Remote with occasional travel
Requirement: Security Clearance
Positions Available: Up to 3
Our clients are seeking Level 1.5 to Level 2 Microsoft 365 Administrators to join their team. This role is ideal for individuals with experience akin to tech bar support, who possess strong customer-centric skills and the ability to handle day-to-day incident management effectively.
Key Responsibilities
Create and manage users and groups (e.g., distribution lists, security groups, shared mailboxes).
Administer global application settings, including email, sites, and Office suite.
Define and manage user password policies and expiration settings.
Oversee organisational profiles and release preferences.
Control user access levels for the Microsoft 365 Admin Center.
Monitor and manage enterprise license availability.
Microsoft OneDrive for Business:
Monitor content volume stored in the tenant.
Analyse permissions to ensure compliance with organisational policies.
Assist end users with OneDrive sync client management.
Manage internal and external access, delegation, and enablement for OneDrive.
Exchange Online Services:
Create and manage recipients, mailboxes, and mailbox-related settings (e.g., size, archival).
Administer distribution lists and security groups via the O365 admin portal.
Address Microsoft Outlook-related issues for desktop, web, and mobile clients.
SharePoint Online Services:
Manage SharePoint tenant configurations and settings.
Administer SharePoint Online sites, including creation, deletion, and Level 2 issue resolution.
Restore deleted sites and collections.
Perform site management tasks, such as moving/copying content within libraries and lists.
Create new site collections, sites, lists, and libraries.
Troubleshoot out-of-the-box features and resolve end-user queries.
Requirements
Hands-on experience in Microsoft 365 administration.
A proactive approach to resolving issues and improving user experience.
Security Clearance or the ability to obtain it promptly.
Seniority level Associate
Employment type Full-time
Job function Information Technology
Industries Technology, Information and Media and Software Development
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