Senior Coursera Programme Manager

The University of London The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries worldwide. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities and we promote their value to society and the economy through knowledge creation and exchange. We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines. Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future. The Role The University of London partners with Coursera, one of the world's leading online learning platforms, to deliver cutting-edge degrees and short courses to learners worldwide. We are seeking an experienced Senior Coursera Programmes Manager to lead this strategic partnership, ensuring the success and continuous improvement of our portfolio of programmes. This role sits within the University of London Worldwide, the division responsible for designing, developing and delivering our global online offerings and contributes directly to our mission to transform lives through education and our strategic objective to expand access to distance learning. As the Senior Coursera Programmes Manager, you will be the key point of contact for the UoL-Coursera partnership, leading all aspects of programme management, relationship governance and strategic collaboration. You will oversee the full lifecycle of our offerings, from inception to continuous improvement, ensuring they meet the highest standards of quality and align with both the University’s and Coursera’s goals. In this role, you will: Act as the senior liaison with Coursera’s leadership, managing all aspects of programme lifecycle activities, performance, escalations and governance. Coordinate activities across UoL, Coursera and academic partners to ensure seamless communication and collaboration. Lead the scoping, development and launch of innovative new degree programmes and short courses. Drive strategic projects to enhance student recruitment, retention, achievement and satisfaction. Oversee a diverse portfolio of online degrees and short courses, ensuring alignment with strategic goals and maintaining the highest quality standards. Provide expert input on platform innovations and facilitate collaboration with academic and external partners. Represent UoL at strategic governance meetings, including quarterly business reviews and programme performance evaluations. Manage the portfolio of short open courses (MOOCs), identifying opportunities for growth and innovation. Cascade knowledge of Coursera’s product roadmap to internal teams, supporting informed course design and development. We are seeking an experienced professional with: Proven expertise in account management, partnership governance and programme lifecycle management. A track record of working in cross-functional environments to deliver complex projects. Strong relationship management skills, with the ability to influence and collaborate at all levels. Experience in online education, distance learning, or a related field, with a passion for driving innovation and quality in education. This is an exciting opportunity to play a pivotal role in shaping the future of online education, working with a world-renowned university and a global leader in online learning. You will be at the heart of our mission to make education accessible to all and will have the opportunity to lead impactful initiatives that change lives. For a full role profile, please refer to the job description below. Further information To be considered for this opportunity, please submit your application and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at

midnight on 28/01/2025. The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment. The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings. The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description. Pursuing excellence in education and equal opportunities. www.london.ac.uk

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