Description:
To attend client sites to ensure correct utilisation of our chemistry and plant equipment to best meet our clients' discharge consent limits or wastewater management needs.
To assist in the assembly of equipment and plant for use within clients or our own sites, and the fitting and installation of the same.
To actively promote sales of chemicals, parts, and servicing work to new and existing clients.
To service our clients' equipment to a high standard based on a service plan.
To maintain rental units and provide condition reports post-hire.
Key Responsibilities:
To learn new skills and methods to be able to give the best advice and assistance to clients.
To be professional and uphold company standards.
To comply with site rules when on client sites, and Permit to Work rules.
To work with the Service Delivery Manager to ensure all work is invoiced or reported to the client.
Provide relevant Site Visit Reports after every customer contact to track required follow-up works and SLA requirements.
To be available for special projects or other works in locations around the UK, including overnight stays.
To be as efficient with route planning to reduce mileage as much as possible.
To take ownership of equipment and maintain it to the highest standard.
Experienced technician with good standards and practices in operation and implementation.
Good problem-solving skills, and a logical approach to fault finding.
A confident approach with customers and suppliers during contact.
Be willing to prioritise customer needs.
Flexible approach to working hours and days based on the needs of the business.
Organised with reports and paperwork to give good paper trails for ISO and BSI.
Benefits:
23 days of annual leave plus bank holidays – increasing to 25 with length of service.
10 extra paid days leave for Reservists and Cadet Force Adult Volunteers to attend their annual training.
Life Insurance offered after 6-month service.
Enhanced Sickness, Bereavement, Maternity, and Paternity pay.
Employee Assistance Programme for all personal concerns, finance, home, etc.
Up to 5 paid counselling sessions.
Pension salary sacrifice scheme resulting in National Insurance savings.
Annual pay reviews.
Accredited mental health first aiders available for confidential help and support.
Access to our benefits platform for discounts on shopping, financial wellbeing advice, gym memberships, tech benefits, cycle to work, and many more.
Free Mortgage Advice.
Length of Service awards at key milestones starting at 5 years.
Lots of progression and development opportunities.
Van.
Fuel Card.
Phone.
Laptop.
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