Retail Sales Manager

About Ammar's Fragrances Ammar's Fragrances is known as an opulence fragrance house based in the UK. Each piece is handcrafted from the highest quality raw materials available. Every element of our products, from your next distinctive perfume to home scents, is crafted without compromise, the brand was created with everyone in mind. We are happy to offer perfume oils and parfums of the greatest quality. The Role At our luxurious kiosk in The Centre Almondvale Blvd, Livingston EH54 6HR, we're looking for an enthusiastic and sales-driven Retail Manager. Do you have a lot of retail or sales experience? Have you had a past record of providing outstanding customer service? Do you have the opportunity to empower and motivate others? Do you have previous management experience? This is the opportunity for you if you're seeking a career rather than just a job. This position comprises increasing sales, developing excellent teamwork, providing outstanding customer service, and managing the day-to-day activities of a busy store. We're searching for someone with a lot of initiative who can jump right in and take up the role. It's perfect if you've worked in the fragrance or cosmetics industry before. About You You have a genuine passion for perfumery and are able to recognise fragrance families with ease. Communicate effectively with co-workers and management. Maintain a good pace. Teamwork. Skills in direct sales and clienteling. Customer service and listening skills that are second to none. Ability to engage with consumers at all levels and provide a memorable experience. Have a strong sense of presentation and a keen eye for detail. Manage the Kiosk and the Team. Responsibilities Track and meet individual goals and key performance indicators on a weekly basis. Team management. Ensure that an outstanding customer experience is delivered at all times, and respond to customer feedback efficiently and respectfully. Assist stock control managers and company managers in maintaining stock levels. Take complete instruction from management and respond to requests and directions in a timely and efficient manner. As a brand ambassador, develop deep product knowledge and always keep a professional image and attitude. Develop clienteling and client loyalty. Ensure that daily and monthly reports are done correctly and delivered on schedule. Assist the business manager in obtaining retail data for the weekly report. Follow all policies and procedures set out by the company and the store(s) where you work. Ensure that sales targets are on track. Experience Experience selling a luxury brand in a retail setting, preferably fragrance but not required. All applicants must be eligible to work in the United Kingdom. This job description is intended to outline the primary activities and responsibilities of the position; it is not intended to be a full list of all tasks performed. This position is available on a full-time basis. Ammar's Fragrances is non-discriminatory in terms of age, ethnicity, gender, or disability, and adheres to all UK laws. We are dedicated to providing equitable opportunities to all candidates. Recruitment Process The steps we'll take to find the right candidate are outlined below: Qualifications, skills, and experience are all checked upon application. Invited to a face-to-face interview or interviewed via Zoom. Candidates who have been shortlisted will be invited to a three-day paid training/trial. Discuss all details and get hired! If this position sounds like the right fit for you, we'd love to discuss this with you and help you towards your dream job. The Benefits of being a part of Ammar's Fragrances At Ammar's Fragrances, we treat our employees like family and operate in a supportive, enjoyable, and welcoming environment. After all, you spend a significant portion of your life at work, and we believe that time is valuable. We try to recognise our employees for their dedication by providing them with: A good income. Make money with sales commissions (You are awarded a commission on the sales you achieve upon achieving your target). Bonuses at the end of the month - we want to share our accomplishments with you! Fantastic savings on a wide selection of products, as well as reductions within shopping malls. Room for expansion and development within the organisation. Job Types: Full-time, Permanent Pay: £24,000.00-£25,000.00 per year Additional pay: Bonus scheme. Performance bonus. Benefits: Company events. Store discount. Schedule: 10 hour shift. 8 hour shift. Flexitime. Weekend availability. Experience: Customer service: 1 year (preferred). Retail sales: 1 year (preferred). Retail management: 1 year (preferred). Work Location: In person.

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