As the leading independent online retailer of classical & jazz recordings, printed music, books & instruments, we are looking for a Store Manager to grow our retail operations in Leamington Spa.
With your love of leading people and motivation to deliver beyond expectation, your role will be to set ambitious targets and lead your team to deliver a unique retail experience. A love of music is a must in this role, but the ability to play an instrument is not: we are looking for a seasoned retail manager with a passion for great customer service, coupled with a desire to provide the right products for our customers. Through supervising and motivating staff, you’ll manage the day-to-day operation and ensure the retail team are engaged to exceed customer service expectations, and are proud to talk about our products and services.
Our store is a major part of our company; we offer a large range of instruments alongside educational facilities for community-focussed events and a performance space for album launches and local concerts.
You will play an important part of this wider aspect of Presto’s vision, to ensure that our environment is inspirational for all musicians and music lovers, and that our passion for music is communicated to all who visit.
Responsibilities:
Operate the smooth running of the Presto Music store and achieve or exceed agreed sales targets
Manage a team of instrumental sales specialists and general assistants to drive sales forward, both in-store and with music and educational institutions
Provide and inspire a very high level of customer service
Regular liaison with the Sales Director to maximise sales and reinforce the overall strategies of the business
Execute sales promotion activities
Design and carry out weekly training sessions, focussing on customer service, sales and product knowledge
Responsibility for shop staffing and rota
Liaising with suppliers and building strong relationships
Ensure product ranges match customer needs whilst delivering a good return on investment
Liaise with website content managers to maximise cross-channel sales (i.e. driving website visitors into store and store customers towards website)
Skills & Requirements:
Passionate about music
Strong and confident leader, able to make decisions
Excellent communication skills
Patient and good listener
Enjoys dealing with customers and members of the public
Ability to motivate and encourage staff, enabling them to flourish via regular training and development
A high level of computer literacy
A minimum of 3 years’ experience in a busy retail environment
A minimum of 2 years’ experience managing or leading a small team of people in a retail environment
Salary : In the region of £30k-£32k, depending on experience
Location : Based in our store in Leamington Spa
To apply : Please email your CV and covering letter, including details of your current or most recent salary, to Jonny Brading at jonny.brading@prestomusic.com. No agencies please.
Presto Music is an Equal Opportunities Employer
and as such, treats all applications equally and recruits purely on the basis of skills and experience. We would strongly encourage applications from BAME backgrounds, which are currently underrepresented in our industry. About Presto Music:
Presto Music offers over 1 million classical music-related products to its customers, with a strong focus on product, editorial, reviews, features, interviews, special offers, promotions and awards, plus powerful search and browse tools to help customers find the right products. Presto Music offers classical music recordings, jazz recordings, downloads, books, instruments & accessories, sheet music and scores to a global online audience. Employees currently number forty-six across the shop, despatch, IT, marketing, customer service, management and editorial departments. Presto is accredited to the Living Wage Foundation and is constantly striving to improve its impact on the environment. Job Type:
Full-time Pay:
£30,000.00-£32,000.00 per year Benefits: Company events Company pension Cycle to work scheme Employee discount Free flu jabs Health & wellbeing programme Sick pay Store discount Schedule: Every weekend Experience: Retail sales: 3 years (preferred) Supervising experience: 2 years (preferred) Customer service: 3 years (preferred) Retail management: 2 years (required) Licence/Certification: Driving Licence (preferred) Work Location:
In person Reference ID:
StoreManager25
#J-18808-Ljbffr
and as such, treats all applications equally and recruits purely on the basis of skills and experience. We would strongly encourage applications from BAME backgrounds, which are currently underrepresented in our industry. About Presto Music:
Presto Music offers over 1 million classical music-related products to its customers, with a strong focus on product, editorial, reviews, features, interviews, special offers, promotions and awards, plus powerful search and browse tools to help customers find the right products. Presto Music offers classical music recordings, jazz recordings, downloads, books, instruments & accessories, sheet music and scores to a global online audience. Employees currently number forty-six across the shop, despatch, IT, marketing, customer service, management and editorial departments. Presto is accredited to the Living Wage Foundation and is constantly striving to improve its impact on the environment. Job Type:
Full-time Pay:
£30,000.00-£32,000.00 per year Benefits: Company events Company pension Cycle to work scheme Employee discount Free flu jabs Health & wellbeing programme Sick pay Store discount Schedule: Every weekend Experience: Retail sales: 3 years (preferred) Supervising experience: 2 years (preferred) Customer service: 3 years (preferred) Retail management: 2 years (required) Licence/Certification: Driving Licence (preferred) Work Location:
In person Reference ID:
StoreManager25
#J-18808-Ljbffr
