HR Shared Services Team Leader

Why Greencore? We’re a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We’re a vibrant, fast-paced leading food manufacturer, employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK’s food retailers with everything from sandwiches, soups, and sushi to cooking sauces, pickles, and ready meals. In FY24, we generated revenues of £1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing As HR Shared Services Team Leader, you will supervise and develop a team of HR Shared Services Coordinators to create a centre of excellence that delivers accurate and efficient HR services to onsite HR teams, line managers, and colleagues across the business. You will: Lead a team focusing on transactional and advisory support via the HR helpdesk and relevant electronic routes, preparing all relevant colleague documentation to ensure that all paperwork and systems are completed, maintained, and issued correctly. Regularly quality check HR helpdesk call handling to ensure high standards of customer service are met and maintained, identifying areas for improvement. Take responsibility for the administration of the HR information system and associated systems to ensure the accuracy of information. Manage and support HRSS team members in their day-to-day transactions and ensure that the workload is spread in the most efficient manner across the team, achieving or exceeding service level agreements. What we’re looking for CIPD membership and qualification or time served in Human Resources, ideally with experience as a HR generalist or in HRSS roles. Experience of transactional HR activities. Experience of working within a customer service-focused team environment. Proactive, organised, and able to work flexibly to meet deadlines, with the drive to deliver results. We’re not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us, grow with Greencore, and be a part of driving our future success. What you’ll get in return Competitive salary and job-related benefits. Holidays. Pension up to 8% matched. Company share save scheme. Greencore Qualifications. Exclusive Greencore employee discount platform. Access to a full Wellbeing Centre platform. Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

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