Role: Bathroom Technical Support - Slough
About Them:
Our client is a bespoke manufacturer of high-end luxury bathrooms and tap products, renowned for their quality. They have transitioned from a small family business to a multimillion-pound company. Due to their growth, they are seeking a Bathroom Technical Support to help resolve customer inquiries as well as provide internal support to the sales team on technical matters.
The successful Bathroom Technical Support will be responsible for: Helping both customers and internal staff with technical difficulties related to plumbing products such as taps and sinks. Ensuring all customer issues are resolved with professional knowledge. Liaising with other teams, such as the sales team and external installers, to ensure they understand how to resolve any issues that may arise. Using Excel and Microsoft software to log recurring issues and their resolutions. Communicating with external plumbers to ensure that high-end bathroom products are installed correctly, thereby providing a good brand image. To be successful as the Bathroom Technical Support Advisor, you will need: Excellent knowledge of taps, sinks, showers, and general plumbing, ideally coming from a plumbing background or having prior experience in a bathroom, sink/bath showroom. To be personable over the phone and able to clearly communicate how to resolve issues. To be located within a commutable distance to Slough. Good computer literacy skills are advantageous. Good time management skills to ensure you can keep track of multiple ongoing issues. Salary and Details: £30,000 - £35,000 basic salary. 09:00 - 17:00, Monday - Friday. 28 days holiday including bank holidays. Time off for Christmas and New Year. Great opportunity to grow with the business into a Technical Manager role. Please contact Rhys from Tech-People at (phone number removed), the specialist recruitment agency within construction, M&E, and HVAC.
We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfill their potential.
#J-18808-Ljbffr
About Them:
Our client is a bespoke manufacturer of high-end luxury bathrooms and tap products, renowned for their quality. They have transitioned from a small family business to a multimillion-pound company. Due to their growth, they are seeking a Bathroom Technical Support to help resolve customer inquiries as well as provide internal support to the sales team on technical matters.
The successful Bathroom Technical Support will be responsible for: Helping both customers and internal staff with technical difficulties related to plumbing products such as taps and sinks. Ensuring all customer issues are resolved with professional knowledge. Liaising with other teams, such as the sales team and external installers, to ensure they understand how to resolve any issues that may arise. Using Excel and Microsoft software to log recurring issues and their resolutions. Communicating with external plumbers to ensure that high-end bathroom products are installed correctly, thereby providing a good brand image. To be successful as the Bathroom Technical Support Advisor, you will need: Excellent knowledge of taps, sinks, showers, and general plumbing, ideally coming from a plumbing background or having prior experience in a bathroom, sink/bath showroom. To be personable over the phone and able to clearly communicate how to resolve issues. To be located within a commutable distance to Slough. Good computer literacy skills are advantageous. Good time management skills to ensure you can keep track of multiple ongoing issues. Salary and Details: £30,000 - £35,000 basic salary. 09:00 - 17:00, Monday - Friday. 28 days holiday including bank holidays. Time off for Christmas and New Year. Great opportunity to grow with the business into a Technical Manager role. Please contact Rhys from Tech-People at (phone number removed), the specialist recruitment agency within construction, M&E, and HVAC.
We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfill their potential.
#J-18808-Ljbffr
