Ensure excellent communication channels with the OG CNS Lead/manager to maintain team cohesion and excellence in service and service improvement. The post holder will be a source of support to more junior OG nursing team colleagues and, in the absence of the manager, be able to provide peer support and professional supervision. The post holder will provide and receive complex, sensitive, or contentious information and face barriers to understanding; they will have expert skills to enable patients and carers to overcome these barriers.
The post holder, in collaboration with the OG CNS Lead/OG team, will continue to develop relevant and contemporaneous documentation/information for patients and staff, and be able to autonomously drive these initiatives. They will participate in the delivery of the established OG telephone support service/clinic to patients and be available for patients, their carers, and relatives to assess and manage day-to-day problems/anxieties and refer on where appropriate. They will ensure that OG cancer information is available and provide specific advice and support to patients with cancer, which will often include communicating sensitive information about diagnosis, treatment options, prognosis, and outcomes of illness including future care, terminal illness, and bereavement.
Providing patients and relatives with empathy and reassurance is essential. The post holder will ensure this information is up to date and accurate and that service user views are sought by contributing to patient involvement in the development of services. They will be actively involved and key in driving the UGI support group and its Steering group, translating this into service improvement.
The post holder will represent the specialty by attending appropriate meetings both internally and externally relating to the service. They will keep up to date with professional issues, the National cancer agenda, and ensure that these are reflected in practice/service improvement within the team. Participation in opportunities to share good practice and innovations with specialist colleagues both locally and nationally is expected. The post holder will cascade relevant training to ward nurses and work with the Ward Managers to continue developing relationships and best practices.
Acting as a role model for other nurses by demonstrating expert knowledge and/or skills, the post holder will promote opportunities for professional development. They will be an active member in the cancer quality standards yearly review (peer review) and liaise with the wider MDT to implement service improvement. Additionally, they will work with the CNS lead to interpret and implement feedback from the National Cancer Patient Satisfaction Questionnaire.
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The post holder, in collaboration with the OG CNS Lead/OG team, will continue to develop relevant and contemporaneous documentation/information for patients and staff, and be able to autonomously drive these initiatives. They will participate in the delivery of the established OG telephone support service/clinic to patients and be available for patients, their carers, and relatives to assess and manage day-to-day problems/anxieties and refer on where appropriate. They will ensure that OG cancer information is available and provide specific advice and support to patients with cancer, which will often include communicating sensitive information about diagnosis, treatment options, prognosis, and outcomes of illness including future care, terminal illness, and bereavement.
Providing patients and relatives with empathy and reassurance is essential. The post holder will ensure this information is up to date and accurate and that service user views are sought by contributing to patient involvement in the development of services. They will be actively involved and key in driving the UGI support group and its Steering group, translating this into service improvement.
The post holder will represent the specialty by attending appropriate meetings both internally and externally relating to the service. They will keep up to date with professional issues, the National cancer agenda, and ensure that these are reflected in practice/service improvement within the team. Participation in opportunities to share good practice and innovations with specialist colleagues both locally and nationally is expected. The post holder will cascade relevant training to ward nurses and work with the Ward Managers to continue developing relationships and best practices.
Acting as a role model for other nurses by demonstrating expert knowledge and/or skills, the post holder will promote opportunities for professional development. They will be an active member in the cancer quality standards yearly review (peer review) and liaise with the wider MDT to implement service improvement. Additionally, they will work with the CNS lead to interpret and implement feedback from the National Cancer Patient Satisfaction Questionnaire.
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