This range is provided by Ventula Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Enterprise Customer Success Manager – SaaS - German speaking – UK, Hybrid (Permanent) Are you a Customer Success Manager with experience managing an enterprise customer portfolio? Do you have experience within the IoT and/or SaaS industry? Do you speak fluent German? Are you seeking a new & exciting challenge? If the answer is yes to all, then this could be the opportunity you’re looking for! We’re partnering with a leading global technology organisation who, as part of their strategic expansion plans, are seeking a German speaking Enterprise Customer Success Manager to join their international CSM team. This represents an opportunity to join an award-winning, globally recognised company with a reputation for innovation and advancement in the SaaS & IoT sector, where you will provide a valued contribution to the companies’ customer portfolio in the UK & DACH regions. The Role:
As part of a high performing global CSM team, you will be the main point of contact for multiple enterprise customers within the UK & DACH regions, with a focus on key KPI’s including delivering a 100% NRR and enhancing customer satisfaction, retention and growth. You will be responsible for software delivery & adoption, account retention, account growth (via consultative cross-sell and up-sell opportunities), and contract renewals for each account within your portfolio. Please note that you will be required to travel up to 25% to meet with customers in the UK & DACH regions. They are seeking candidates with the following skills & experience: Fluency in German (both spoken and written) Extensive customer facing experience in a Customer Success Manager role. Experience of supporting multiple enterprise level & business critical accounts Experience of account retention and account upsell & acceleration. A trusted advisor with experience of managing enterprise customer relationships. Customer centric with sales acumen Experience working in the IoT or SaaS industry. Experience with Enterprise SaaS and/or IoT products. Proven experience using Salesforce or other CRM tools such as Gainsight. What’s on offer? An opportunity to join a global leader within the software industry A positive, encouraging, collaborative & successful global CSM team A clearly defined career path with opportunities to progress in the business A basic salary of between £70,000 to £80,000, plus annual bonus. Location:
UK – Hybrid (office premises located throughout the UK) APPLY NOW!
If you feel that this could be the role for you, then contact me! Don’t miss out on this fantastic opportunity! Send your CV ASAP and let’s talk! Seniority level
Mid-Senior level Employment type
Full-time Job function
Consulting and Sales Industries
Software Development and Technology, Information and Media
#J-18808-Ljbffr
Enterprise Customer Success Manager – SaaS - German speaking – UK, Hybrid (Permanent) Are you a Customer Success Manager with experience managing an enterprise customer portfolio? Do you have experience within the IoT and/or SaaS industry? Do you speak fluent German? Are you seeking a new & exciting challenge? If the answer is yes to all, then this could be the opportunity you’re looking for! We’re partnering with a leading global technology organisation who, as part of their strategic expansion plans, are seeking a German speaking Enterprise Customer Success Manager to join their international CSM team. This represents an opportunity to join an award-winning, globally recognised company with a reputation for innovation and advancement in the SaaS & IoT sector, where you will provide a valued contribution to the companies’ customer portfolio in the UK & DACH regions. The Role:
As part of a high performing global CSM team, you will be the main point of contact for multiple enterprise customers within the UK & DACH regions, with a focus on key KPI’s including delivering a 100% NRR and enhancing customer satisfaction, retention and growth. You will be responsible for software delivery & adoption, account retention, account growth (via consultative cross-sell and up-sell opportunities), and contract renewals for each account within your portfolio. Please note that you will be required to travel up to 25% to meet with customers in the UK & DACH regions. They are seeking candidates with the following skills & experience: Fluency in German (both spoken and written) Extensive customer facing experience in a Customer Success Manager role. Experience of supporting multiple enterprise level & business critical accounts Experience of account retention and account upsell & acceleration. A trusted advisor with experience of managing enterprise customer relationships. Customer centric with sales acumen Experience working in the IoT or SaaS industry. Experience with Enterprise SaaS and/or IoT products. Proven experience using Salesforce or other CRM tools such as Gainsight. What’s on offer? An opportunity to join a global leader within the software industry A positive, encouraging, collaborative & successful global CSM team A clearly defined career path with opportunities to progress in the business A basic salary of between £70,000 to £80,000, plus annual bonus. Location:
UK – Hybrid (office premises located throughout the UK) APPLY NOW!
If you feel that this could be the role for you, then contact me! Don’t miss out on this fantastic opportunity! Send your CV ASAP and let’s talk! Seniority level
Mid-Senior level Employment type
Full-time Job function
Consulting and Sales Industries
Software Development and Technology, Information and Media
#J-18808-Ljbffr
