An exciting new opportunity has become available for an IT Support Engineer within a leading SaaS organisation with offices in Scotland and England. The organisation has a UK client base and is well established, having been founded in the 1990s. We are looking for an enthusiastic, passionate IT Support Engineer to join a forward-thinking and growing SaaS business. There is ample opportunity for career progression with the company thriving and experiencing year-on-year growth. The position can be fully remote, and we're looking for someone who resides in Scotland. IT Support Engineer Experience:
1st line Application Support and Bespoke Software Support Windows Server 2008/2012/2016 Microsoft Office 365 Azure Active Directory Exchange 2007/2010/2013/2016 Server Active Directory, DNS, DHCP and Group Policies Networking & Wi-Fi Infrastructure Server Virtualisation Security and Firewall Backup/DR troubleshooting & management Dell & HP hardware troubleshooting Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met Service desk / Help desk We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basic knowledge and passion to learn more! They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional; gone are the days of a corporate rigid structure and you will be given flexibility. You will be a self-motivated IT Support Engineer, a good communicator, and have a natural desire to create a fluid environment. The successful IT Support Engineer should have strong problem-solving abilities, organisational skills, and the ability to work as part of a team. Apply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.
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