Job Description
About Us Shared Interest is a unique financial cooperative that has been transforming lives through ethical investment since 1990. With a community of over 12,000 UK members, we provide vital financial support to businesses across 45 countries. We operate at the intersection of ethical investment and sustainable development, providing crucial loans that help farmers and craftspeople access the resources they need - from seeds and equipment to materials and fair trade financing. Our innovative model allows members' investments to be continually recycled, creating a sustainable cycle of positive impact that has been changing lives for over three decades. About the Role Manages the UK Lending team and provides excellent customer service to existing and potential customers in Europe. Supports Head of Lending in delivery of lending targets and report writing. Key Responsibilities Manages, motivates and develops the UK Lending team to deliver results. Ensures successful completion of the daily lending payment process. Provides excellent account management to a defined group of customers. Manages the assigned geographical area to optimise lending income, maintain a quality portfolio, and control risks in line with corporate objectives. Represents the organisation at relevant trade fairs, partners’ forums and other ad hoc activities. Develops and maintains relationships with key networks, customers and other social lenders. Delivery of annual reviews of customer accounts, report writing and documentation. Essential Experience At least 3 years experience of working in a customer-facing role Excellent customer relationship management skills Numerate – able to understand and interpret financial statements (Profit & Loss, Balance Sheet, Cash Flow) and information Aptitude in credit appraisal and sound business analysis skills Excellent communication, including presentation skills and oral and written communications with a wide range of people from different backgrounds Excellent report writing abilities with keen attention to detail Self-motivated with strong organisational abilities Desirable Experience Experience of working with SMEs (small and medium enterprises) Experience in a lending environment Experience of developing and maximising partnerships with other organisations Experience in the Fair Trade market Experience in the agricultural and handcrafts sectors. How to Apply For a full outline of this role including responsibilities and person specification, please see our website. Application deadline: 9AM GMT, Friday 31 January 2025. Applications must be submitted through LinkedIn and should consist of: Full CV detailing professional qualifications and experience (up to 3 sides of A4) Cover letter describing how you meet the person specification, why the role is of interest and what you believe you can bring to the role
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About Us Shared Interest is a unique financial cooperative that has been transforming lives through ethical investment since 1990. With a community of over 12,000 UK members, we provide vital financial support to businesses across 45 countries. We operate at the intersection of ethical investment and sustainable development, providing crucial loans that help farmers and craftspeople access the resources they need - from seeds and equipment to materials and fair trade financing. Our innovative model allows members' investments to be continually recycled, creating a sustainable cycle of positive impact that has been changing lives for over three decades. About the Role Manages the UK Lending team and provides excellent customer service to existing and potential customers in Europe. Supports Head of Lending in delivery of lending targets and report writing. Key Responsibilities Manages, motivates and develops the UK Lending team to deliver results. Ensures successful completion of the daily lending payment process. Provides excellent account management to a defined group of customers. Manages the assigned geographical area to optimise lending income, maintain a quality portfolio, and control risks in line with corporate objectives. Represents the organisation at relevant trade fairs, partners’ forums and other ad hoc activities. Develops and maintains relationships with key networks, customers and other social lenders. Delivery of annual reviews of customer accounts, report writing and documentation. Essential Experience At least 3 years experience of working in a customer-facing role Excellent customer relationship management skills Numerate – able to understand and interpret financial statements (Profit & Loss, Balance Sheet, Cash Flow) and information Aptitude in credit appraisal and sound business analysis skills Excellent communication, including presentation skills and oral and written communications with a wide range of people from different backgrounds Excellent report writing abilities with keen attention to detail Self-motivated with strong organisational abilities Desirable Experience Experience of working with SMEs (small and medium enterprises) Experience in a lending environment Experience of developing and maximising partnerships with other organisations Experience in the Fair Trade market Experience in the agricultural and handcrafts sectors. How to Apply For a full outline of this role including responsibilities and person specification, please see our website. Application deadline: 9AM GMT, Friday 31 January 2025. Applications must be submitted through LinkedIn and should consist of: Full CV detailing professional qualifications and experience (up to 3 sides of A4) Cover letter describing how you meet the person specification, why the role is of interest and what you believe you can bring to the role
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