Inside Sales Coordinator

Job Title Internal Sales Coordinator Location Haskel - Sunderland About Us Haskel is the market leader in high-pressure fluid management, designing and manufacturing a range of products that enable the controlled use of high-pressure and flow-generating equipment, including pumps, gas boosters, air amplifiers, and hydrogen compression solutions. As part of the Ingersoll Rand group and with over 75 years of expertise, Haskel’s leadership in the market is built on a reputation of safety, reliability, and the highest quality, providing equipment for critical applications and accelerating the transition to sustainable energy. Job Summary To provide a full, committed, and professional service as part of the company’s Customer Service Department. Promote and support the continuous improvement of operational practices within the Commercial Department while also working to positively enhance Customer experiences with the Company. Responsibilities Work in accordance with company procedures and work instructions, and be active in feedback and development of such. Receive and process requests for product to quotation standards using Company templates and guidelines. Receive Customer Purchase Orders, review these against original Quotations, and confirm match/issues prior to sending Order Acknowledgement. Enter Sales Orders into the Company JDE system in accordance with agreements, ensuring Export Control compliance where necessary and in accordance with policy. Process the purchase order through to dispatch, ensuring all contractual requirements are met. Provide Customers with updates on product supply status and become involved in expediting and communication initiatives where necessary, including weekly Delivery Status Reporting to ‘Gold’ Customers. Download and issue Order Book Management Report, analyze and expedite where necessary in line with contractual agreements, and attend Production meetings as required. Take an active and positive involvement within the team and become involved with Company programmes where specifically invited to do so within capability and capacity considerations. Basic Qualifications GCSEs Knowledge regarding Commerce (VAT, Export tariff, Currency, etc.) Relevant industry experience Travel & Work Arrangements/Requirements Based at the Sunderland Site. Key Competencies Awareness of export control Data input accuracy Listening and communication Time Management IT Literate What we Offer 25 days holiday and bank holidays (Option to purchase additional 5 days) 7% Employer pension contribution Westfield Health medical cash plan cover Death in service benefit of 4 x salary Cycle scheme (after probation period) Electric car scheme (after one year of employment) 10% of salary in shares (after one year of employment) Employee assistance program Enhanced maternity & paternity policies LinkedIn Learning access Job Type: Full-time Application deadline: 28/02/2025 Reference ID: Internal Sales Coordinator

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