Support Engineer

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Full time
Location: Bristol
· ·
Category:
Cognitive Group | Part of the Focus Cloud Group This range is provided by Cognitive Group | Part of the Focus Cloud Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range Direct message the job poster from Cognitive Group | Part of the Focus Cloud Group

Principal Consultant at Cognitive | Part of the Focus Cloud Group | Microsoft Talent Solutions Company Description

We harness ingenuity to shape a positive future, turning complexity into opportunity. With over 4,000 experts globally, we specialize in sectors like consumer goods, defense, energy, financial services, government, health, and transport. Operating across the UK, Ireland, US, Nordics, and Netherlands, we deliver lasting results through innovative thinking and technology.

Job Description

Join our Digital & Data team as a

Support Engineer , driving innovation and ensuring seamless operations. You'll enhance client applications and systems, focusing on continuous improvement, automation, and service stability. As part of our Digital Operations team, you'll analyze and resolve issues, implement new features, and support production environments in collaboration with L1, L2, and L3 teams.

Qualifications

We are looking for support engineers who are highly skilled in Java:

Root cause analysis and troubleshooting

Automation and efficiency improvements

Using fundamental tools and languages E.g. SQL, Unix, CLI tools, PowerShell, Shell Scripting, HTML and CSS

External and embedded databases, relational and NoSQL, E.g. MongoDB, MySQL, Flink, Cassandra, SQL Server, Postgres. Developing schema for supporting business logic and data

Monitoring tools (Grafana, Kibana)

Java 8+, SQL, Unix, and various databases

Experience transitioning services to live support and strong client communication is essential. We encourage all candidates to apply, even if you don't meet every requirement.

Apply today.

Seniority level

Associate

Employment type

Full-time

Job function

Consulting

Industries: IT Services and IT Consulting

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