If you feel you have the relevant skills for this role, please send your CV with a covering letter to recruitment@ospreylondon.com
The Company:
We are a founder led and owned British heritage leather goods and accessories brand. Born 45 years ago, we have been designers, manufacturers, wholesalers and retailers and, like our products, we hope we get better with age! Our creative and operational home is based in our converted stables in beautiful Hertfordshire parkland with our Distribution Centre just 10 minutes away in Hemel Hempstead.
The role:
Responsible for managing the day to day running of all marketplace activity to ensure ongoing revenue growth and increasing profitability with this expanding and exciting area of our business. This crucial role will include providing full detailed analysis, accurate reporting, and optimisation of all our marketplace accounts, as well as overseeing the processes involved with setting up any new marketplace business.
Where:
Based at our stables in Great Gaddesden, and visiting our Distribution Centre, when necessary, our teams enjoy working together - collaborating, sharing ideas and being part of a family at work.
When:
Monday - Friday (office based & ideally 37.5 hours per week)
With:
Reporting to the Operations Manager
Your character and skills will include:
Someone who is comfortable working proactively in managing your own tasks as well as confidently collaborating with others and communicating regularly with both internal and external stakeholders at all levels.
You will be encouraged to identify and draw attention to opportunities for enhancing our marketplace offering across existing and new accounts; excited by the generation of new sales and exceeding targets.
A love of systems and analytics ideally with experience in stock management systems and web platforms such as NetSuite, so meticulous data entry skills are essential.
Systems and process driven demonstrating confidence in analysing and manipulating data.
A self-motivator with an inquisitive mind who is happy to ask the right questions and strive for continuous improvement across the business.
Independent thinker who deals well with change, has a flexible approach and enjoys the challenge of a fast-paced environment.
Our values:
AUTHENTICITY
- Being sincere, genuine and honest at all times; be your true self. COLLABORATION
- Working together effectively to achieve our goals; share and communicate. PRIDE
- Aspiring to be the best in everything we do; show your passion and how much you care. TRUE GRIT
- Showing determination and perseverance in all that you do; never give up. VISION
- Using your creativity and experience to plan for the future; never stand still. Responsibilities will include: Lead trading activities across marketplace accounts including Next, John Lewis, Debenhams, Very and more. Onboard, implement and document the end-to-end framework and processes for new marketplaces taking into account the impact to operational processes (e.g. Distribution processes). Work cross-departmentally with key departments - Buying, Merchandising, Finance, Marketing and Distribution to successfully set up and maintain new and existing marketplace accounts. Maintain and update data to ensure optimisation of all marketplace catalogues and preparation for any audits. Pro-actively analyse marketplace performance and opportunities and propose long term/seasonal growth plans and strategy. Regularly update product information, monthly reports and spreadsheets in order for the team to take appropriate action to boost revenue and profitability. Build and maintain relationships with our marketplace partners to optimise performance and create opportunities for growth. Support the launches of any new marketplace accounts. Manage a continuous programme of product information uploads, content creation and SEP across all marketplace accounts. Create the operational framework for new drop ship or licence partner Ecommerce opportunities. Support after sales and operational optimisation standards (e.g. customer service, returns etc). Analysis and Reporting: Create business reports using a range of systems including Netsuite, Google Analytics and Phocas for both regular reporting and adhoc analysis based on departmental requirements. Responsible for running weekly and adhoc Marketplace and Ecommerce reporting and appropriate data analysis to identify and/or escalate areas of under and over performance. Monitor core marketplace KPIs including data quality and fulfilment SLAs and escalate and resolve performance issues with the support of Head of Ecommerce. Other duties: Preparing and coordinating all information required for meetings both face to face and online. Other adhoc duties related to Marketplace accounts as required. To apply, please send your CV with a covering letter to
recruitment@ospreylondon.com Seniority level
Entry level Employment type
Full-time Job function
Business Development and Sales Industries
Retail Apparel and Fashion
#J-18808-Ljbffr
- Being sincere, genuine and honest at all times; be your true self. COLLABORATION
- Working together effectively to achieve our goals; share and communicate. PRIDE
- Aspiring to be the best in everything we do; show your passion and how much you care. TRUE GRIT
- Showing determination and perseverance in all that you do; never give up. VISION
- Using your creativity and experience to plan for the future; never stand still. Responsibilities will include: Lead trading activities across marketplace accounts including Next, John Lewis, Debenhams, Very and more. Onboard, implement and document the end-to-end framework and processes for new marketplaces taking into account the impact to operational processes (e.g. Distribution processes). Work cross-departmentally with key departments - Buying, Merchandising, Finance, Marketing and Distribution to successfully set up and maintain new and existing marketplace accounts. Maintain and update data to ensure optimisation of all marketplace catalogues and preparation for any audits. Pro-actively analyse marketplace performance and opportunities and propose long term/seasonal growth plans and strategy. Regularly update product information, monthly reports and spreadsheets in order for the team to take appropriate action to boost revenue and profitability. Build and maintain relationships with our marketplace partners to optimise performance and create opportunities for growth. Support the launches of any new marketplace accounts. Manage a continuous programme of product information uploads, content creation and SEP across all marketplace accounts. Create the operational framework for new drop ship or licence partner Ecommerce opportunities. Support after sales and operational optimisation standards (e.g. customer service, returns etc). Analysis and Reporting: Create business reports using a range of systems including Netsuite, Google Analytics and Phocas for both regular reporting and adhoc analysis based on departmental requirements. Responsible for running weekly and adhoc Marketplace and Ecommerce reporting and appropriate data analysis to identify and/or escalate areas of under and over performance. Monitor core marketplace KPIs including data quality and fulfilment SLAs and escalate and resolve performance issues with the support of Head of Ecommerce. Other duties: Preparing and coordinating all information required for meetings both face to face and online. Other adhoc duties related to Marketplace accounts as required. To apply, please send your CV with a covering letter to
recruitment@ospreylondon.com Seniority level
Entry level Employment type
Full-time Job function
Business Development and Sales Industries
Retail Apparel and Fashion
#J-18808-Ljbffr
