What's on Offer? Salary: £31,000 - £37,000 Benefits: Insurance and pension plans
Key Responsibilities: Technical Support:
Investigate, diagnose, and resolve customer-reported technical problems with machinery on-site. Equipment Servicing:
Service a wide range of equipment, both on-site and off-site. Independent Work:
Ability to troubleshoot and solve problems with minimal supervision. Documentation:
Complete job cards and paperwork promptly and accurately. Parts Management:
Request and manage parts efficiently for repairs and maintenance. Customer Service:
Develop and maintain positive relationships with both internal and external customers. Supervision:
Supervise apprentices when required, ensuring high-quality work and safe practices. Compliance:
Ensure repairs and inspections adhere to relevant company procedures and safety standards. Health & Safety:
Take responsibility for the health and safety of yourself, colleagues, and customers in line with the Company Health and Safety Policy. Professionalism:
Present a professional image at all times when interacting with customers and team members. Tool Safety:
Ensure that your personal tools are safe and compliant with regulations. Flexibility:
Remain flexible to various tasks and challenges that may arise during your role.
Key Skills: Aptitude:
Strong understanding and skills in troubleshooting and repair. Equipment Servicing:
Experience servicing a wide range of equipment. Problem Solving:
Ability to investigate and diagnose technical issues. Heavy Lifting:
Comfortable with lifting and handling heavy equipment as required. Lone Working:
Ability to work independently and efficiently while maintaining high standards of work. Communication Skills:
Excellent verbal, written, and critical thinking skills. Technical Skills:
Proficient in MS Office and other necessary technical tools. Customer Awareness:
Strong interpersonal and commercial awareness with a focus on customer satisfaction. Efficiency:
Ability to work quickly and efficiently without supervision.
How to Apply: If you're ready to bring your skills and experience to a role where you'll make an impact, we want to hear from you! Apply now by submitting your CV and cover letter outlining your experience and why you would be a great fit for the Field Service Engineer role. We look forward to welcoming a proactive, skilled Field Service Engineer to the team!
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