Health Care Support Worker (Band 3)

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Full time
Location: Wirral
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Job offered by: NHS
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The Hospice Clinical Nurse (Band 5) role provides direct nursing care for children and young people who require specialist care for additional complex medical needs and palliative care. We are looking for nurses who will provide a high level of specialist palliative care, encompassing a supportive and holistic approach to the child/young person with a life limiting condition and their family in the Hospice setting. The post holder will uphold the best interests of the child/young person and their family and will maximise the use of the multi-skilled team to plan, deliver, evaluate, and maintain safe, compassionate, and effective care. This post works flexibly including rotation onto nights to cover a 24/7, 365-day service. We recognise that working in a Children’s Hospice is very different from that of the NHS and sometimes applicants are not sure if working in a Hospice setting best suits their experience. We hold Claire House values central to our recruitment process. Therefore, we welcome interested applicants to arrange an informal visit and spend time at Claire House ahead of the interview. Main duties of the job

Main Purpose of Job To provide a high level of specialist palliative care, encompassing a supportive and holistic approach to the child/young person with a life limiting condition and their family in the Hospice setting, and in the child/young person's home environment. The post holder is responsible as a registered, accountable, and autonomous nurse to always uphold the best interests of the child/young person and their family. You will maximise the use of the multi-skilled team to plan, deliver, evaluate, and maintain safe, compassionate, and effective care. You will be required to demonstrate leadership qualities and be open, transparent, and trustworthy. This is in accordance with the Nursing and Midwifery Council (NMC) Code of Practice and Claire House vision and values. Position of the role in Claire House

The post holder reports to a Hospice Lead Nurse and is accountable overall to the Director of Clinical Services. Scope of Job

To act as a resource for all members of the multi-disciplinary team providing supervision, guidance, care, and support. To act as a contact worker on shift demonstrating a good level of core communication skills to meet the specific needs of the child/young person and their family. To assess, plan, implement and evaluate the clinical and/or emotional requirements of children/young people with complex, palliative and end of life care needs. About us

Hospice Clinical Nurses (HCN) new in post will only take on the full aspects of the role post Probationary-Preceptorship period. For Newly Qualified HCNs this will be a minimum preceptorship period of 12 months. To work without supervision ensuring personal accountability in accordance with the Nursing and Midwifery Council (NMC) code: Standards of conduct, performance and ethics for nurses and midwives. To refer to a senior member of the clinical team for advice-guidance during a shift. To contribute to the coordination of a shift (post probation-preceptorship period). All Claire House employees receive a rewards and recognition package which includes generous annual leave, life cover, free access to an Employee Assistance Program and counselling service, free parking, access to training and courses and in-house clinical supervision. We offer additional payments for working unsocial hours and night shifts. You can also continue with your NHS superannuation scheme if you are already a member or join the Claire House pension scheme. Job responsibilities

Part 2 MAIN DUTIES AND RESPONSIBILITIES Responsibility for Staff:

To act as a positive role model, demonstrating CH Values and Behaviours. To participate in the orientation of new staff, students, and volunteers. Responsibility for Patient Care:

Working in partnership with parents/carers to implement the agreed planned care needs for children and young people in line with Claire House best practice guidelines. To implement and evaluate the child/young person's individual care plan within their scope of clinical competence, recognising when to refer to the child's allocated nurse. To maintain confidentiality, upholding an individual's right to privacy, dignity, and respect. To recognise and implement diverse ways of communication, understanding the need for sensitivity in addressing cultural wishes when caring for people to ensure that their needs, priorities, and preferences are always valued and taken into account. To maintain accurate, contemporaneous records that reflect the highest possible data quality standards, ensuring service user and their family's confidentiality in line with General Data Protection Regulation (GDPR) and Claire House policies, procedures, and guidelines. Responsibility for Clinical Governance and Quality:

To participate in quality measures for the delivery of care to maintain high standards through best practice. To identify ways of continued quality improvement, using reflective practice. Person Specification

Special Circumstances/Additional Requirements

Basic IT skills Car Driver Qualifications

NVQ Level 2/3 or equivalent in health NVQ Level 3 or equivalent in health Complementary therapies skills Clinical supervisory skills Basic counselling skills Skills & Abilities

Effective core communication skills Good organisational skills and ability to prioritise workload Ability to implement and evaluate planned care Ability to record information in a concise, legible, and accurate manner Good interpersonal and team working skills Ability to provide personal and clinical care Relates well with families and other professionals Communicates with peers and supervisors alike Competent in core clinical skills Skills in holistic needs/therapies Experience

Knowledge and experience of working with children/young people with health care needs Experience of working in a small team Experience of working in partnership with families Experience of working with children/young people with complex health care needs Experience of palliative/end of life care Experience/knowledge of working in a hospice Knowledge/experience of working for a charity Personal Qualities

Flexible able to cover a range of shifts in a 24-hour period Professional manner Approachable Honest and trustworthy Understanding of professional boundaries Supportive of colleagues, children, and families Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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