My client, a notable Property Company, is looking for a General Manager / Customer Director to oversee operations of a site in excess of 400,000 sq ft. It is key that you are "customer focused" and also deliver on ESG, NET Zero, WELL, BREEAM, and SMART buildings.
You will have previous experience in looking after a site of a similar scale and mobilising from practical completion, overseeing commissioning, overseeing tenant fit-outs, showing prospective customers around, and leading an on-site team. Exposure to setting and managing service charge budgets, as well as overseeing health and safety on site, is essential; therefore, an IOSH or NEBOSH qualification is required.
In addition to managing service partners on site, you will be required to engage with the end users (tenants) on a daily basis. It is imperative that clear lines of communication are forged, whether written or verbal, in order to operate this flagship site. The level of service delivery is very much focused on the tenant experience and partnering with service partners to create a 'one team ethos.' Being “customer centric” is vital to this role.
There is an opportunity to get involved in other developments should the opportunity present itself. This is an organisation that invests in their employees and ensures their careers develop too.
To apply for this role, please email your CV to Hari Prakash by clicking on the 'apply' button. It is the policy of Concrete Consulting, as a matter of courtesy, to respond to all applications within three working days. However, due to the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days, your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.
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