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Detailed job description and main responsibilities
Ensure client information and record packs are prepared. Enter, maintain and retrieve data in a timely manner using relevant IT systems. Assist in the production of routine statistical and audit information by running regular system and database reports and undertaking a degree of analytical work, presenting the data in appropriate formats including tables, charts, graphs, and text. Liaise with and coordinate visitors, students, and trainee GPs as required. Procurement/ordering and distribution of stationery to ensure minimum stock of essential items are maintained. Support and participate in research/audit as appropriate as directed by the Team Leader. Provide clerical and administrative support to clinical audit/benchmarking as required. Support senior staff by assisting with the organization of any large project e.g., liaising with estates and facilities department to secure additional accommodation and office space, IT department for additional IT equipment and network access. Complete timely returns on an individual level relating to activity and performance and as required on behalf of the team. Person specification Education/Qualification Essential criteria
Good general standard of education at GCSE level (Grade A-C) including English and Mathematics or equivalent Level 2 qualification. Educated to diploma level or equivalent level combination of NVQ 3 education, short courses, and experience. RSA II or equivalent. ECDL/Microsoft or equivalent. Experience Essential criteria
Previous administration/secretarial experience. Experience of inputting to databases, spreadsheets, and/or other IT systems and business applications used in the office environment. Experience of prioritizing workload to meet conflicting demands. Experience of organizing meetings and events including speakers. Desirable criteria
Experience of working in the NHS/Public sector. Experience of administering the recruitment and selection procedure. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can if you are interested and you meet the requirements of the Person Specification. Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. Interview arrangements will be communicated via email so please check your email regularly following the closing date. At CLCH, we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability. We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks: Disability and Wellbeing Network (DAWN) Race Equality Network Rainbow Network which supports LGBTQI staff. Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH. The CLCH Equal opportunities statement is on our Website Equal opportunities :: Central London Community Healthcare NHS Trust (clch.nhs.uk) We work Flexibly Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download JD (PDF, 824.3KB)
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Ensure client information and record packs are prepared. Enter, maintain and retrieve data in a timely manner using relevant IT systems. Assist in the production of routine statistical and audit information by running regular system and database reports and undertaking a degree of analytical work, presenting the data in appropriate formats including tables, charts, graphs, and text. Liaise with and coordinate visitors, students, and trainee GPs as required. Procurement/ordering and distribution of stationery to ensure minimum stock of essential items are maintained. Support and participate in research/audit as appropriate as directed by the Team Leader. Provide clerical and administrative support to clinical audit/benchmarking as required. Support senior staff by assisting with the organization of any large project e.g., liaising with estates and facilities department to secure additional accommodation and office space, IT department for additional IT equipment and network access. Complete timely returns on an individual level relating to activity and performance and as required on behalf of the team. Person specification Education/Qualification Essential criteria
Good general standard of education at GCSE level (Grade A-C) including English and Mathematics or equivalent Level 2 qualification. Educated to diploma level or equivalent level combination of NVQ 3 education, short courses, and experience. RSA II or equivalent. ECDL/Microsoft or equivalent. Experience Essential criteria
Previous administration/secretarial experience. Experience of inputting to databases, spreadsheets, and/or other IT systems and business applications used in the office environment. Experience of prioritizing workload to meet conflicting demands. Experience of organizing meetings and events including speakers. Desirable criteria
Experience of working in the NHS/Public sector. Experience of administering the recruitment and selection procedure. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can if you are interested and you meet the requirements of the Person Specification. Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. Interview arrangements will be communicated via email so please check your email regularly following the closing date. At CLCH, we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability. We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks: Disability and Wellbeing Network (DAWN) Race Equality Network Rainbow Network which supports LGBTQI staff. Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH. The CLCH Equal opportunities statement is on our Website Equal opportunities :: Central London Community Healthcare NHS Trust (clch.nhs.uk) We work Flexibly Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download JD (PDF, 824.3KB)
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