This highly ethical company aims to reduce carbon emissions and increase renewable energy. So naturally there’s a feel-good factor in helping the planet, which is why 98% of employees are proud to work here.
Your new role (Credit & Collections Advisor)
The key responsibilities of the Credit & Collections Advisor are to: Reduce aged debt Ensure customers are on appropriate contracts Talk to customers on the phone Liaise with other departments including operations to support COS (Change of Supply) and COT (Change of Tenancy) Deal with external organisations including trade credit insurance and debt collection agencies Build strong relationships with both internal and external stakeholders Support other projects A full job description is available on request.
Reporting into the Credit & Collections Manager, the Credit & Collections Advisor will be part of a very interesting part of the business which has high-level visibility from the Executive team including the Finance Director.
This company openly encourages a curious mindset. So if you are driven and thrive on continuous improvement, you’ll enjoy working here.
Professional development is high on the agenda with the hiring manager who deems success when you gain an internal promotion. So if you want to learn, progress, and grow, you'll appreciate their support and career progression.
Benefits Base salary = GBP27,000 to GBP28,000 WFH 3 days p.w. Birmingham (B4 - Snow Hill area) 2 days p.w. 24 days holiday (excluding bank holidays), rising to 26 days after 1 year. Career progression + a very supportive line manager Skills and experience to be successful Credit collections (any industry) Confident telephone manner Comfortable working with internal and external stakeholders Doing the right thing for the customer and company Driving a problem through until completion and resolution The Interview Process 60 min TEAMS interview with the Credit & Collections Manager + 1 other 60 min face-to-face meeting with the Line Manager & Head of Collections Please don’t worry if your CV is not updated, because we’ll figure that out later.
What you need to do now
If you want to join this growing ethical business on a mission for zero carbon with a long history, please apply or contact Jammy Recruitment for more information to make a considered decision.
Please note interviews are being conducted on a rolling basis, so early applications are strongly encouraged.
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