Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Why Ciena:
We are big proponents of
life-work integration
and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work. We believe an
inclusive, diverse and barrier-free
work environment makes for empowered and committed employees. We recognize the importance of
well-being
and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs. We are committed to
employee development , offering tuition reimbursement and a variety of in-house learning and mentorship opportunities. We know that
financial security
is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program. We realize
time away
to recharge is non-negotiable. We offer flexible paid time off! Great work deserves
recognition.
We have a robust recognition program, with ongoing and enhanced awards for exemplary performance. How You Will Contribute: Reporting to the EMEA CMS Director, as a Carrier managed services consultant, you will be responsible for new services creation within the Ciena Partner Network Ecosystem (CPNe) community. This position combines sales, technical, marketing, and product expertise into a critical shared resource that delivers support to partners, strategic customers, and account management teams. It is also focused on strengthening partnerships, developing new business opportunities, and accelerating sales performance with our partner community. You will drive new CMS service development (Including Productization, lead to Cash, OSS/BSS operationalization & building storyboards with our partners and customers). You will be skilled in all aspects of consultative sales and business development to include strategy development, executive discussions, relationship initiation, market dynamics assessment, service(s) and/or solution definitions and monetization models, opportunity qualification and development, brokering direct field sales connections, assistance with closure, and partner satisfaction. You will identify the target market segments, quantify market opportunity, identify and engage relevant partners/consultants, assess the competitive landscape, and develop and assist with implementing services and solutions that unlock new growth opportunities for the CMS service. Proactively takes steps to capitalize on managed service opportunities presented by the market position. You will engage with key partner sales and marketing executives creating and maintaining strong relationships with our partners. You will lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. You will be onboarding and enabling our partners through training and market development activities. You will demonstrate and implement best practices in business development, consulting, marketing, sales enablement, and team values. You will prioritize resources, OPEX and market development fund (MDF) investment to achieve short and long-term sales growth. You will monitor progress against business targets/plans throughout the duration of engagements. What Does Ciena Expect of You? You’re a proven
relationship builder
– you know how to build trusted and long-term customer relationships quickly. Proven sales expertise
– you know how to readily identify new business opportunities, close the deal and effectively manage regional, large and strategic accounts. Collaborator
– you possess the ability to lead, direct and collaborate with global teams in a highly matrixed and cross-functional environment. Agility
– you are readily able to manage competing and ever-changing account priorities and maintain a balanced and methodical approach to problem solving. Business acumen
– you will have detailed knowledge of Ciena’s products, the competitive landscape and an in-depth understanding of sales cycle and stage requirements. Communication expertise
– you can effectively tailor a message/articulate a value proposition to an audience to enable engagement at all levels of an organization, i.e., able to communicate a good blend of technology/networking trends, as well as an understanding of customer priorities and business outcome objectives as well as the business value of Ciena solutions. The
ability to influence
– you’re capable of working with internal stakeholders to drive decision-making and strategic thinking, and with external stakeholders to influence the adoption of Ciena solutions. A commitment to learning
– you keep abreast of the market and competition and use that information to Ciena’s advantage. The Must Haves: More than 8 years’ experience working in or with Telecommunication service providers and network operators in Sales, Channel Sales, Business Development, Product Management or Consulting. Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators and Cloud Providers. Experience with Service Provider/Network Operator Product Development Lifecycle and requirements to develop, launch, operationalize, and enable the GTM with new carrier managed services. Experience with Direct and Indirect sales strategy and Wholesale and Enterprise communication services GTM. Experience with channel programs, channel policies and channel management. Business degree. MBA or equivalent relevant work and leadership experience. Ideal candidate will have a minimum of 5 years in a telecommunications consulting role or consulting experience. Assets: MBA and/or advanced technical degree. Ability to prioritize, organize and operate in a fast moving, aggressive environment. Excellent analytical, collaborative and communications skills. Highly motivated, ability to handle many competing priorities within multiple accounts. Willingness to travel frequently. Not ready to apply? Join our
Talent Community
to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an
Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
#J-18808-Ljbffr
life-work integration
and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work. We believe an
inclusive, diverse and barrier-free
work environment makes for empowered and committed employees. We recognize the importance of
well-being
and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs. We are committed to
employee development , offering tuition reimbursement and a variety of in-house learning and mentorship opportunities. We know that
financial security
is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program. We realize
time away
to recharge is non-negotiable. We offer flexible paid time off! Great work deserves
recognition.
We have a robust recognition program, with ongoing and enhanced awards for exemplary performance. How You Will Contribute: Reporting to the EMEA CMS Director, as a Carrier managed services consultant, you will be responsible for new services creation within the Ciena Partner Network Ecosystem (CPNe) community. This position combines sales, technical, marketing, and product expertise into a critical shared resource that delivers support to partners, strategic customers, and account management teams. It is also focused on strengthening partnerships, developing new business opportunities, and accelerating sales performance with our partner community. You will drive new CMS service development (Including Productization, lead to Cash, OSS/BSS operationalization & building storyboards with our partners and customers). You will be skilled in all aspects of consultative sales and business development to include strategy development, executive discussions, relationship initiation, market dynamics assessment, service(s) and/or solution definitions and monetization models, opportunity qualification and development, brokering direct field sales connections, assistance with closure, and partner satisfaction. You will identify the target market segments, quantify market opportunity, identify and engage relevant partners/consultants, assess the competitive landscape, and develop and assist with implementing services and solutions that unlock new growth opportunities for the CMS service. Proactively takes steps to capitalize on managed service opportunities presented by the market position. You will engage with key partner sales and marketing executives creating and maintaining strong relationships with our partners. You will lead business development and thought leadership initiatives to drive new opportunities and evolve existing services with our partner executive leadership teams. You will be onboarding and enabling our partners through training and market development activities. You will demonstrate and implement best practices in business development, consulting, marketing, sales enablement, and team values. You will prioritize resources, OPEX and market development fund (MDF) investment to achieve short and long-term sales growth. You will monitor progress against business targets/plans throughout the duration of engagements. What Does Ciena Expect of You? You’re a proven
relationship builder
– you know how to build trusted and long-term customer relationships quickly. Proven sales expertise
– you know how to readily identify new business opportunities, close the deal and effectively manage regional, large and strategic accounts. Collaborator
– you possess the ability to lead, direct and collaborate with global teams in a highly matrixed and cross-functional environment. Agility
– you are readily able to manage competing and ever-changing account priorities and maintain a balanced and methodical approach to problem solving. Business acumen
– you will have detailed knowledge of Ciena’s products, the competitive landscape and an in-depth understanding of sales cycle and stage requirements. Communication expertise
– you can effectively tailor a message/articulate a value proposition to an audience to enable engagement at all levels of an organization, i.e., able to communicate a good blend of technology/networking trends, as well as an understanding of customer priorities and business outcome objectives as well as the business value of Ciena solutions. The
ability to influence
– you’re capable of working with internal stakeholders to drive decision-making and strategic thinking, and with external stakeholders to influence the adoption of Ciena solutions. A commitment to learning
– you keep abreast of the market and competition and use that information to Ciena’s advantage. The Must Haves: More than 8 years’ experience working in or with Telecommunication service providers and network operators in Sales, Channel Sales, Business Development, Product Management or Consulting. Experience in the Telecommunications eco-system including Global Carriers, Tier 1 Operators, Tier 2 Operators, Regional Service Providers, MSOs, Submarine Operators, Indirect channel, DC Operators and Cloud Providers. Experience with Service Provider/Network Operator Product Development Lifecycle and requirements to develop, launch, operationalize, and enable the GTM with new carrier managed services. Experience with Direct and Indirect sales strategy and Wholesale and Enterprise communication services GTM. Experience with channel programs, channel policies and channel management. Business degree. MBA or equivalent relevant work and leadership experience. Ideal candidate will have a minimum of 5 years in a telecommunications consulting role or consulting experience. Assets: MBA and/or advanced technical degree. Ability to prioritize, organize and operate in a fast moving, aggressive environment. Excellent analytical, collaborative and communications skills. Highly motivated, ability to handle many competing priorities within multiple accounts. Willingness to travel frequently. Not ready to apply? Join our
Talent Community
to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an
Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
#J-18808-Ljbffr
