This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3. Apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75% max of band) until they have completed their apprenticeship.
Interview Date: W/C 10th February 2025
Right Care is Barnsley's Single Point of Access for Health and Social Care staff supporting patient flow across Hospital and Community, coordinating admissions and discharges from Intermediate Care beds and Services, arranging support on discharge from hospital for Barnsley Residents.
Due to a further expansion of Right Care Barnsley Patient Flow Coordination Team, we have a full-time post available and we are looking forward to welcoming a new person to join our friendly, successful team.
We are looking for an individual who is willing to develop their knowledge and skills in relation to acute and community services. The successful person will need to work proactively as part of the wider team to deliver the Right Care Service benefit to patients and the public.
For this role, it is essential that you are a motivated, enthusiastic, confident, and organized individual. It would suit someone with previous experience in the acute and/or community care setting. You should have excellent interpersonal, communication, decision-making, and influencing skills to ensure the highest standards of care are achieved.
Main Duties of the Job
As a Patient Flow Coordinator, you will be based in the Right Care department and will deal with referrals taken electronically and over the telephone. You will be part of a wider team including Nurses, administrative officers, Social Care, and Intermediate Care staff. You will send referrals to a range of health and social care providers, including Care Homes, and you will follow up the referral to confirm service provision and inform the relevant teams. The aim of the service is to ensure that the right care is provided, at the right time, and in the right place. You will work closely with health and social care teams and professionals from primary, secondary, and community care, supporting the Right Care nursing and coordination staff to access care or other more suitable alternatives to hospital admission that will meet the needs of the service user. This role aims to provide comprehensive and proactive coordination and support, ensuring that all processes and tasks are undertaken efficiently, effectively, and to a high standard, contributing to the smooth running of the service and its overall effectiveness. About Us
Please note that the Trust reserves the right to close a position early. Barnsley Hospital NHS Foundation Trust is a high-performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organization, which is highly valued by our local communities. There has never been a better time to join Barnsley Hospital. It is moving at pace, and a 'can do' attitude is evident throughout the organization, where staff are engaged for change and committed to being part of the journey to sustainability and growth. Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age, or offending history. The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction. Job Responsibilities
Job Description for Patient Flow Coordinator Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities. Person Specification
Experience
Previous experience of working in a hospital setting. Previous experience of using Medway, Systm1, and other relevant EPR and clinical systems. Qualifications
At least 4 GCSEs (Grade A-C) or equivalent experience. NVQ Level 3 or willingness to work towards. Knowledge and Awareness
Able to organize own work and use own initiative. Sound understanding of confidentiality. Basic understanding of clinical governance. Understanding of patient flow. Understanding of community services and pathways. Understanding of Discharge to Assess. Trust Values
In around 100 words, please describe what Equality & Diversity means to you and why they are important. In around 100 words, please describe how you build and sustain positive working relationships within a team. Skills and Abilities
Ability to work well as part of a team. Knowledge of a range of Microsoft packages (Word, Excel, Outlook, etc.). Good standard of computer skills. Good standard of numeracy and literacy. Ability to analyze complex information. Good interpersonal skills. Well motivated. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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As a Patient Flow Coordinator, you will be based in the Right Care department and will deal with referrals taken electronically and over the telephone. You will be part of a wider team including Nurses, administrative officers, Social Care, and Intermediate Care staff. You will send referrals to a range of health and social care providers, including Care Homes, and you will follow up the referral to confirm service provision and inform the relevant teams. The aim of the service is to ensure that the right care is provided, at the right time, and in the right place. You will work closely with health and social care teams and professionals from primary, secondary, and community care, supporting the Right Care nursing and coordination staff to access care or other more suitable alternatives to hospital admission that will meet the needs of the service user. This role aims to provide comprehensive and proactive coordination and support, ensuring that all processes and tasks are undertaken efficiently, effectively, and to a high standard, contributing to the smooth running of the service and its overall effectiveness. About Us
Please note that the Trust reserves the right to close a position early. Barnsley Hospital NHS Foundation Trust is a high-performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organization, which is highly valued by our local communities. There has never been a better time to join Barnsley Hospital. It is moving at pace, and a 'can do' attitude is evident throughout the organization, where staff are engaged for change and committed to being part of the journey to sustainability and growth. Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age, or offending history. The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction. Job Responsibilities
Job Description for Patient Flow Coordinator Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities. Person Specification
Experience
Previous experience of working in a hospital setting. Previous experience of using Medway, Systm1, and other relevant EPR and clinical systems. Qualifications
At least 4 GCSEs (Grade A-C) or equivalent experience. NVQ Level 3 or willingness to work towards. Knowledge and Awareness
Able to organize own work and use own initiative. Sound understanding of confidentiality. Basic understanding of clinical governance. Understanding of patient flow. Understanding of community services and pathways. Understanding of Discharge to Assess. Trust Values
In around 100 words, please describe what Equality & Diversity means to you and why they are important. In around 100 words, please describe how you build and sustain positive working relationships within a team. Skills and Abilities
Ability to work well as part of a team. Knowledge of a range of Microsoft packages (Word, Excel, Outlook, etc.). Good standard of computer skills. Good standard of numeracy and literacy. Ability to analyze complex information. Good interpersonal skills. Well motivated. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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