Job Description
Helping people reach their fullest human potential — so they can feel more, do more, and be more. At Bose, we’re obsessed with performance — on what matters most: The little details that make a big difference and the big details that astonish. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through how to solve them. From start to finish, your day will be about engaging with our customers and ensuring we are giving them the legendary Bose customer experience. Using a variety of tools and resources, you will help quickly identify the cause of the problem and guide them through the process every step of the way. At Bose, the customer is everything to us, but our employees are just as important. We provide all the training and support that you will need, from in-depth technical training to customer service training, ensuring you become an expert in no time. We are an equal opportunities employer who embraces diversity and equality in the workplace, which means we have a wide range of incredible people with different experiences and backgrounds. If this sounds like you, we want to hear from you! A background in customer service or experience working directly with customers would be beneficial but isn’t essential. We are looking for people who are passionate about giving legendary customer service and making our customers Bose fans for life. Because our talented people work hard to help our customers, we provide a comprehensive benefits package to reward that hard work and commitment, as well as offering competitive salaries.
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Helping people reach their fullest human potential — so they can feel more, do more, and be more. At Bose, we’re obsessed with performance — on what matters most: The little details that make a big difference and the big details that astonish. As a Product and Technical Support Specialist, you will be helping our customers from all over the world get the best from their Bose products by troubleshooting their problems and guiding them through how to solve them. From start to finish, your day will be about engaging with our customers and ensuring we are giving them the legendary Bose customer experience. Using a variety of tools and resources, you will help quickly identify the cause of the problem and guide them through the process every step of the way. At Bose, the customer is everything to us, but our employees are just as important. We provide all the training and support that you will need, from in-depth technical training to customer service training, ensuring you become an expert in no time. We are an equal opportunities employer who embraces diversity and equality in the workplace, which means we have a wide range of incredible people with different experiences and backgrounds. If this sounds like you, we want to hear from you! A background in customer service or experience working directly with customers would be beneficial but isn’t essential. We are looking for people who are passionate about giving legendary customer service and making our customers Bose fans for life. Because our talented people work hard to help our customers, we provide a comprehensive benefits package to reward that hard work and commitment, as well as offering competitive salaries.
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