Full Time / 37 Hours Per Week / Permanent
Play an important role in the day-to-day running and monitoring of all Server hardware and software, SAN Storage, Databases, Backups, Microsoft 365 Tenant, and other key infrastructure such as Active Directory, DNS, and DHCP.
Currently 11 members strong, you’ll join the server team whose primary aim is to maintain the Physical Data Centres along with all the server infrastructure, be it Physical or Virtual. We also secure and keep up to date all Server Operating systems and hosted applications, working with and deploying Cloud-based solutions as required.
Based out of the Data Centre on Anstey Lane but currently working from home, you’ll be expected to work from the Data Centre as required to fix hardware issues, receive deliveries, and attend meetings with the team, internal teams, and third parties. You’ll also undertake a rota-based system to take calls on weekends, with some out-of-hours work required to deal with issues or the deployment of new hardware or software in line with business requirements.
What you’ll be doing
Day-to-day, you’ll deal with and resolve calls logged for the Server Team in Service Manager, monitor backup jobs, and work with other team members on existing or new projects while executing Request for Change, Service, and Information request activities. Troubleshooting hardware and software-related issues, you’ll investigate and carry out the necessary work to update hardware and software, providing expert advice on technical solutions appropriate to the division. You will form close working relationships with other team members and with other teams in the division such as Infrastructure, ITSM, and Application Support. In addition, you’ll work with third-party companies to deploy, support, and troubleshoot. This will include companies such as Microsoft, Dell, Civica, and Northgate. You will attend regular team briefs and project meetings with internal teams or external partners for the deployment of new projects or to troubleshoot ongoing issues. What you’ll need
You should be a team player who can forge good working relationships with internal colleagues and external partners. A keen interest in all areas of work undertaken by the Server Team is essential, along with a willingness to stay abreast of new and emerging technologies. Experience and in-depth knowledge of working with Microsoft Windows Server Operating systems, PowerShell, Microsoft Active Directory on-premise and Azure Active Directory, Microsoft DNS, Microsoft DHCP, Microsoft Hyper-V, Microsoft Exchange on-premise/Online, backup software, Hyper-Converged Infrastructure, and Data Centre support and maintenance are required. You’ll utilize your excellent problem-solving skills, be discrete, communicate on all levels, and work on your own initiative while being flexible. You should absorb and implement new knowledge quickly but not be afraid to ask questions of your colleagues. For queries, please contact Dharmesh Kotak, Server Manager, via email.
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Day-to-day, you’ll deal with and resolve calls logged for the Server Team in Service Manager, monitor backup jobs, and work with other team members on existing or new projects while executing Request for Change, Service, and Information request activities. Troubleshooting hardware and software-related issues, you’ll investigate and carry out the necessary work to update hardware and software, providing expert advice on technical solutions appropriate to the division. You will form close working relationships with other team members and with other teams in the division such as Infrastructure, ITSM, and Application Support. In addition, you’ll work with third-party companies to deploy, support, and troubleshoot. This will include companies such as Microsoft, Dell, Civica, and Northgate. You will attend regular team briefs and project meetings with internal teams or external partners for the deployment of new projects or to troubleshoot ongoing issues. What you’ll need
You should be a team player who can forge good working relationships with internal colleagues and external partners. A keen interest in all areas of work undertaken by the Server Team is essential, along with a willingness to stay abreast of new and emerging technologies. Experience and in-depth knowledge of working with Microsoft Windows Server Operating systems, PowerShell, Microsoft Active Directory on-premise and Azure Active Directory, Microsoft DNS, Microsoft DHCP, Microsoft Hyper-V, Microsoft Exchange on-premise/Online, backup software, Hyper-Converged Infrastructure, and Data Centre support and maintenance are required. You’ll utilize your excellent problem-solving skills, be discrete, communicate on all levels, and work on your own initiative while being flexible. You should absorb and implement new knowledge quickly but not be afraid to ask questions of your colleagues. For queries, please contact Dharmesh Kotak, Server Manager, via email.
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