Desktop Support Technician - Contract Vacancy
Rate: £(Apply online only) p/d
Working Location: Ipswich (5 days a week onsite)
Contract Length: 3 months (chance for extension or perm)
My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector therefore requires an Enhanced DBS check.
Responsibilities
Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Work within a team (great communication and building relationships). Car required for site travel.
Technical Skills Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams). Azure. Apple Macs. PowerShell. Endpoint (Management and Support). Familiarity with networking concepts and technologies (e.g., TCP/IP, DNS, DHCP). Set up classroom equipment. Printers. Password reset. Telephones. Handing out IT equipment and collecting it. Basic 1 level troubleshooting.
If the skill set is relevant, matches your experience and you're interested, please send over your CV.
In Technology Group Ltd is acting as an Employment Business in relation to this vacancy. #J-18808-Ljbffr
My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector therefore requires an Enhanced DBS check.
Responsibilities
Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Work within a team (great communication and building relationships). Car required for site travel.
Technical Skills Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams). Azure. Apple Macs. PowerShell. Endpoint (Management and Support). Familiarity with networking concepts and technologies (e.g., TCP/IP, DNS, DHCP). Set up classroom equipment. Printers. Password reset. Telephones. Handing out IT equipment and collecting it. Basic 1 level troubleshooting.
If the skill set is relevant, matches your experience and you're interested, please send over your CV.
In Technology Group Ltd is acting as an Employment Business in relation to this vacancy. #J-18808-Ljbffr
