Clinical Administration Manager - Eastbourne
An opportunity has arisen for a part-time Clinical Administration Manager based at Eastbourne District General Hospital working within the small central administration management team. The post holder will have responsibility for the daily operational management of clinical secretaries and administrative staff. Working closely with the senior management team as well as Divisional service managers to ensure appropriate support and work planning for service provision by developing, maintaining and managing the systems and processes within departments. Proven leadership, advanced communication, attention to detail and a flexible approach are essential. The post holder would be expected to be proactive, driven and highly motivated. Staff management experience and a knowledge of HR processes is essential. This is a part-time post of 24 hours per week Main duties of the job
To have responsibility for day to day management, HR and operational issues for the administrative team. To manage and train junior secretarial, administrative and temporary staff with all procedures within the division, managing performance and objectives. Responsibility for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team. Managing and approving annual leave for staff within the secretariat ensuring adequate secretarial cover in respect of annual leave and sickness where appropriate. To monitor and manage sickness/absence in relation to the Absence Management Policy for all secretarial staff within the Trust and to ensure appropriate action is taken when necessary. To work as part of a group with other Clinical Administration Managers to look at new ways of streamlining and improving secretarial teams. Person Specification
Qualifications
Expert knowledge of the full range of administrative procedures, acquired through degree or equivalent training and previous experience of working in an administrative environment. GCSE or 'O' Level of Education or equivalent to include English & Maths. Management Qualification, i.e. NVQ Level 4 in Management or proven operational management experience. Experience
Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery. Experience of supervising a team of staff. Experience of recruiting staff. Good IT skills including experience of using software packages for word processing, databases and spreadsheets. Previous experience of working in a large organisation. Previous experience of maintaining records. Extensive recent NHS experience, or experience of working in a healthcare setting. Managing staff sickness through HR policies. Managing competencies and disciplinary procedures through HR policies. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Salary: £29,970 to £36,483 per annum, pro rata.
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An opportunity has arisen for a part-time Clinical Administration Manager based at Eastbourne District General Hospital working within the small central administration management team. The post holder will have responsibility for the daily operational management of clinical secretaries and administrative staff. Working closely with the senior management team as well as Divisional service managers to ensure appropriate support and work planning for service provision by developing, maintaining and managing the systems and processes within departments. Proven leadership, advanced communication, attention to detail and a flexible approach are essential. The post holder would be expected to be proactive, driven and highly motivated. Staff management experience and a knowledge of HR processes is essential. This is a part-time post of 24 hours per week Main duties of the job
To have responsibility for day to day management, HR and operational issues for the administrative team. To manage and train junior secretarial, administrative and temporary staff with all procedures within the division, managing performance and objectives. Responsibility for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team. Managing and approving annual leave for staff within the secretariat ensuring adequate secretarial cover in respect of annual leave and sickness where appropriate. To monitor and manage sickness/absence in relation to the Absence Management Policy for all secretarial staff within the Trust and to ensure appropriate action is taken when necessary. To work as part of a group with other Clinical Administration Managers to look at new ways of streamlining and improving secretarial teams. Person Specification
Qualifications
Expert knowledge of the full range of administrative procedures, acquired through degree or equivalent training and previous experience of working in an administrative environment. GCSE or 'O' Level of Education or equivalent to include English & Maths. Management Qualification, i.e. NVQ Level 4 in Management or proven operational management experience. Experience
Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery. Experience of supervising a team of staff. Experience of recruiting staff. Good IT skills including experience of using software packages for word processing, databases and spreadsheets. Previous experience of working in a large organisation. Previous experience of maintaining records. Extensive recent NHS experience, or experience of working in a healthcare setting. Managing staff sickness through HR policies. Managing competencies and disciplinary procedures through HR policies. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Salary: £29,970 to £36,483 per annum, pro rata.
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