Diabetes Technology Support Practitioner

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Full time
Location: Liverpool
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Job offered by: NHS
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Diabetes Technology Support Practitioner

Liverpool University Hospitals NHS Foundation Trust

An exciting opportunity has arisen within the Diabetes department for the innovative post of Diabetes Technology Support Practitioner. The successful applicant will assist clinicians in the delivery of the service providing education to people with diabetes including the use of various types of technology as well as providing clinicians with information during consultations. Working independently within a clinical setting, the post holder will demonstrate technologies, ensure users are sufficiently competent in their use, provide advice for those experiencing any problems with the technology, and order and maintain technology supplies within the department. The post will be linked to apprenticeship education and training. Main Duties of the Job

Work within the Diabetes Department assisting in the delivery of diabetes services within specialist areas. Provide education to people with diabetes, including the use of various types of technology. Arrange independent clinics in order to demonstrate diabetes technology and check that people with diabetes are safe using it. Download and transfer information from various types of technology for clinicians to utilize during clinical consultations. Work with people with diabetes to independently manage their technology at home. Provide 'troubleshooting' advice for those who have problems with their technology. Maintain the 'users' of the technology platforms that are used by the diabetes clinic. Order and maintain the technology supplies for the department. Follow standard operating procedures. About Us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital, and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond. Job Responsibilities

Ensure appropriate prioritisation of work, in collaboration with the Diabetes Specialist Nurse. Be competent in the application, support, removal, and data downloading of glucose monitoring devices and provide support to patients using such devices. Deliver education sessions to people with diabetes, teaching patients how to use glucose sensors, insulin pumps, and other such devices. Work within competencies to support the Clinical Diabetes Team, undertaking clinical responsibilities under the direction of the Diabetes Specialist Team. Maintain supplies for relevant tests and also for related therapeutic manoeuvres such as supplies for intensive insulin therapy patients. Liaise with internal, external providers and nursing staff to ensure efficient processes. Implement backup systems when electronic systems fail. Use a variety of computer systems to order and access results, ensuring accuracy in requesting and reporting results. Inform diabetes medical and nursing staff of any variance to results from local parameters. Maintain equipment and undertake internal quality control checks. Assist with the provision of healthcare for patients within the department. Ensure that practice is in line with departmental policies and protocols within the clinical area. Support the process of continuous quality improvement, assisting in audits, etc. Management

Manage the clinical workload effectively; ensuring care and investigations are given the appropriate priority. Contribute positively towards the delivery of a cost-effective service, ensuring supplies are appropriately managed. Assist with the monitoring of stock levels of clinical stores and technical equipment relevant to the role. Maintain confidentiality with regard to personal information pertaining to staff and patients. Attend and contribute to departmental meetings as required. Personal Professional Development

Participate in the process of individual performance review, identifying objectives for personal and service development. Participate in and undertake any departmental audits as requested. Contribute ideas for improvement in your own sphere of work for the benefit of the department. Work within and accept responsibility for maintaining agreed levels of clinical competence and ensure clinical competence is acquired as new technologies are introduced. Be an active and committed member of the multidisciplinary team within the Department. Demonstrate an insight into own professional development, contributing to the process of identifying own educational and clinical training needs in conjunction with the line manager. Person Specification

Qualifications

NVQ 3 relevant area of study/equivalent BLS Experience

Demonstrable previous Healthcare Experience Experience in phlebotomy/venepuncture Knowledge

Computer literate including, use of Microsoft Excel, Electronic Patient Record, and other systems needed for the downloading and interpretation of monitoring data. Awareness and understanding of the Diabetes Technician role in terms of the NHS Plan and recent initiatives within diabetes. Skills

Ability to organise and manage own workload. Communication skills - able to relate and communicate with patients and staff at all levels and from different professions. Ability to use technology proficiently and to teach others how to use it. Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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