Permanent, full time, 37 hours per week (1.0 FTE)
Band 6 - £42,632 to £47,874 per annum, plus £5k Market forces supplement
Are you a seasoned technical professional passionate about driving digital transformation and enhancing student and staff experiences? Do you possess strong skills in technical, cloud, and cyber security, along with the ability to manage a diverse team? If so, the University of Suffolk is seeking a dynamic and experienced individual for the role of Technical Infrastructure Manager.
About the Role:
Our Digital & IT department is crucial in delivering and managing core applications, infrastructure, and service delivery support to all customers and stakeholders. Guided by our Digital Strategy, we strive to ensure the best possible digital environment for our staff and students.
As a Technical Infrastructure Manager, you will support our digital strategy, stay updated on emerging cloud technologies and cyber security challenges, drive performance improvement, and develop strong partnerships across the University to align IT services with their needs.
Key Responsibilities:
Manage the 2nd and 3rd line functions, acting as the primary technical authority within the Directorate. Develop, implement, manage, and maintain ICT infrastructure, including server, cloud, and network configuration, security, accessibility, connectivity, policy, and backup. Collaborate with other areas within the Directorate and external vendors to ensure technical services support an excellent experience for both staff and students. Support the development of technical strategic alignment, design, implementation, ongoing maintenance, and monitoring of the University infrastructure, both on-premise and in the cloud. Act as a digital ambassador, providing high-quality technical support and guidance to the department and stakeholders.
About You:
You are expected to have a comprehensive understanding of various IT disciplines, with potential specialisation in areas such as cloud server and storage, cyber security, networking & telephony, emerging cloud and AI solutions, workstations, applications, and audio-visual technology. As the Technical Infrastructure Manager, you will drive technical excellence and innovation within the University's Digital & IT services, ensuring continual service improvement and the smooth running of all ICT infrastructure.
Benefits:
Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days. Agile and flexible working, including family friendly policies. We offer a competitive pension scheme through USS. Staff discounts at a number of local amenities. Discounted membership at various Ipswich Fit sites: unlimited access to gyms, swimming lanes, fitness classes, and discounted racket sports. We offer up to a 100% fee waiver for staff approved to study a UOS undergraduate or postgraduate course, subject to a set of criteria and conditions. Cycle to work scheme. Electric vehicle salary sacrifice. Wellbeing programmes. Staff recognition annual awards.
Closing date:
Friday 24 January 2025 Interview date:
Thursday 30 January 2025
If you feel that you could make a positive contribution within this new opportunity, then we would love to hear from you! Please refer to the full job description for further details or for an informal discussion about the role, please contact Jonathan Burl (Head of IT Operations) - j.burl@uos.ac.uk.
Please see the Job Application Guidance to support your application.
We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups.
We believe sustainability is fundamental to our culture and our business as usual working practice, and are committed to the United Nations Sustainable Development Goals (SDGs), whilst actively addressing resource usage and climate and biodiversity degradation. We are seeking passionate individuals who share this commitment, aligning with our strategic initiatives and procedures to drive positive change and contribute to a more sustainable future.
#J-18808-Ljbffr
Band 6 - £42,632 to £47,874 per annum, plus £5k Market forces supplement
Are you a seasoned technical professional passionate about driving digital transformation and enhancing student and staff experiences? Do you possess strong skills in technical, cloud, and cyber security, along with the ability to manage a diverse team? If so, the University of Suffolk is seeking a dynamic and experienced individual for the role of Technical Infrastructure Manager.
About the Role:
Our Digital & IT department is crucial in delivering and managing core applications, infrastructure, and service delivery support to all customers and stakeholders. Guided by our Digital Strategy, we strive to ensure the best possible digital environment for our staff and students.
As a Technical Infrastructure Manager, you will support our digital strategy, stay updated on emerging cloud technologies and cyber security challenges, drive performance improvement, and develop strong partnerships across the University to align IT services with their needs.
Key Responsibilities:
Manage the 2nd and 3rd line functions, acting as the primary technical authority within the Directorate. Develop, implement, manage, and maintain ICT infrastructure, including server, cloud, and network configuration, security, accessibility, connectivity, policy, and backup. Collaborate with other areas within the Directorate and external vendors to ensure technical services support an excellent experience for both staff and students. Support the development of technical strategic alignment, design, implementation, ongoing maintenance, and monitoring of the University infrastructure, both on-premise and in the cloud. Act as a digital ambassador, providing high-quality technical support and guidance to the department and stakeholders.
About You:
You are expected to have a comprehensive understanding of various IT disciplines, with potential specialisation in areas such as cloud server and storage, cyber security, networking & telephony, emerging cloud and AI solutions, workstations, applications, and audio-visual technology. As the Technical Infrastructure Manager, you will drive technical excellence and innovation within the University's Digital & IT services, ensuring continual service improvement and the smooth running of all ICT infrastructure.
Benefits:
Generous annual leave entitlement of 25 days for Bands 1-4 and 30 days for Bands 5 and above, plus 8 bank holidays and any university closure days. Agile and flexible working, including family friendly policies. We offer a competitive pension scheme through USS. Staff discounts at a number of local amenities. Discounted membership at various Ipswich Fit sites: unlimited access to gyms, swimming lanes, fitness classes, and discounted racket sports. We offer up to a 100% fee waiver for staff approved to study a UOS undergraduate or postgraduate course, subject to a set of criteria and conditions. Cycle to work scheme. Electric vehicle salary sacrifice. Wellbeing programmes. Staff recognition annual awards.
Closing date:
Friday 24 January 2025 Interview date:
Thursday 30 January 2025
If you feel that you could make a positive contribution within this new opportunity, then we would love to hear from you! Please refer to the full job description for further details or for an informal discussion about the role, please contact Jonathan Burl (Head of IT Operations) - j.burl@uos.ac.uk.
Please see the Job Application Guidance to support your application.
We are a values driven organisation, committed to ensuring we remain a beacon for aspiration and achievement, while providing a great environment to work and study. We are committed to promoting a diverse and inclusive community and we encourage applications from under-represented groups.
We believe sustainability is fundamental to our culture and our business as usual working practice, and are committed to the United Nations Sustainable Development Goals (SDGs), whilst actively addressing resource usage and climate and biodiversity degradation. We are seeking passionate individuals who share this commitment, aligning with our strategic initiatives and procedures to drive positive change and contribute to a more sustainable future.
#J-18808-Ljbffr
