hackajob
is a matching platform partnering with
DXC Technology
helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, click on Apply to set up your free profile. DXC Technology
is a Fortune 500 global IT services leader. Their more than 130,000 people in 70-plus countries are entrusted by their customers to deliver what matters most. They use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. Job Description: At DXC Technology, delivering excellence for their customers and colleagues is more than just a motto, it’s something they strive towards constantly through their work. Every day they deliver mission critical services in a secure environment whilst promoting their people first agenda, a real sense of community and a healthy work-life balance. Their consistently positive customer feedback and continuous growth helps them cement their place as one of the world’s leading IT solutions enterprises. Purpose of the role: They are looking for a customer-focused and enthusiastic senior deskside support engineer with a genuine interest in solving people's IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. An exciting opportunity has arisen to support one of their customers in Ipswich. The successful candidate must be well presented, an excellent written and spoken communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsibilities: Provide on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals. Maintain good working relationships with key stakeholders and support teams. Troubleshoot known and unknown hardware & software issues related to desktops, laptops, workstations, peripherals, and associated accessories. Experience with VIP support and engagement. Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general IT tasks. Work comfortably in comms areas, providing ‘Hands and Eyes’ support to other teams. Site process documentation and knowledgebase article management. Essential skills & experience: Knowledge of current and past Microsoft Windows operating systems. Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc). Experience in Windows imaging techniques (Network & Local). Microsoft Active Directory & Azure Active Directory knowledge. Remote desktop support tools. Desktop/printer configurations. Excellent interpersonal & communication skills. Must be able to work independently and as part of a team. Experience and technical knowledge of IT, PCs / peripherals, and their architecture. Break fix, IMACs, Incidents, Projects. Experience with Ticket Management. Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively. Please note the role is based onsite in Ipswich 5 days per week and the successful candidate will be required to undergo company specific security clearance.
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is a matching platform partnering with
DXC Technology
helping them to hire the best talent and build the future. To get the chance to get matched to this role and other similar roles, click on Apply to set up your free profile. DXC Technology
is a Fortune 500 global IT services leader. Their more than 130,000 people in 70-plus countries are entrusted by their customers to deliver what matters most. They use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. Job Description: At DXC Technology, delivering excellence for their customers and colleagues is more than just a motto, it’s something they strive towards constantly through their work. Every day they deliver mission critical services in a secure environment whilst promoting their people first agenda, a real sense of community and a healthy work-life balance. Their consistently positive customer feedback and continuous growth helps them cement their place as one of the world’s leading IT solutions enterprises. Purpose of the role: They are looking for a customer-focused and enthusiastic senior deskside support engineer with a genuine interest in solving people's IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. An exciting opportunity has arisen to support one of their customers in Ipswich. The successful candidate must be well presented, an excellent written and spoken communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsibilities: Provide on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals. Maintain good working relationships with key stakeholders and support teams. Troubleshoot known and unknown hardware & software issues related to desktops, laptops, workstations, peripherals, and associated accessories. Experience with VIP support and engagement. Build and deploy PCs, patch network points, troubleshoot printer problems, support standard software packages, and other general IT tasks. Work comfortably in comms areas, providing ‘Hands and Eyes’ support to other teams. Site process documentation and knowledgebase article management. Essential skills & experience: Knowledge of current and past Microsoft Windows operating systems. Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc). Experience in Windows imaging techniques (Network & Local). Microsoft Active Directory & Azure Active Directory knowledge. Remote desktop support tools. Desktop/printer configurations. Excellent interpersonal & communication skills. Must be able to work independently and as part of a team. Experience and technical knowledge of IT, PCs / peripherals, and their architecture. Break fix, IMACs, Incidents, Projects. Experience with Ticket Management. Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively. Please note the role is based onsite in Ipswich 5 days per week and the successful candidate will be required to undergo company specific security clearance.
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