Monday to Friday Main duties of the job: To undertake duties governed by the contract and Direct and Local Enhanced Services including: Face to face and telephone consultations Patient Home visits and Nursing Home visits Checking and signing repeat prescriptions Administration - dealing with queries, patient test results, referral letters NHS/private, task, emails and other paperwork and correspondence in a timely manner Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate Develop care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well as wider guidance such as that from NICE About us: SWGP Federation is made up of GP practices from areas including Warwick, Leamington, Stratford-upon-Avon, and Kenilworth. We work together to deliver enhanced services for the 300,000 patients we cover, as well as improving working practices for our staff. We are proud to offer high levels of patient care across South Warwickshire. Our purpose is to grow, support and enable Primary Care in South Warwickshire by offering additional services and enabling individual practices to focus more time on delivering patient care. What we offer: 25 days annual leave + bank holidays NHS Pension Health & Wellbeing support Vivup Employee Assistance Programme Bike2work Scheme Job responsibilities: The post-holder will be responsible for managing a caseload of patients presenting with a wide range of health care needs within a primary care setting. Working with clinical and operational colleagues in delivering a safe, high performing, effective, sustainable, innovative person-centred medical service. Qualifications: Essential: Disclosure Barring Service (DBS) check. Full UK driving licence with access to own vehicle. GMC registered Desirable: Knowledge of General Practice Clinical Systems, EMIS Experience: Essential: Polite and confident, flexible and cooperative. Motivated, forward thinker with ability to use own judgement and common sense. Problem solver with the ability to process information accurately and effectively, interpreting data as required. High levels of integrity. Sensitive and empathetic in distressing situations. Ability to work under pressure/ in stressful situations. Effectively able to communicate and understand the needs of the patient. Commitment to ongoing professional development. Punctual and committed to supporting the team effort. Observance of strict confidentiality. Desirable: Experience in Triage Knowledge of Quality and Outcomes Framework. Knowledge of public health issues in the local area Awareness of issues within the wider health arena Knowledge of health-promotion strategies
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