Technical Product Owner
6 Months Hybrid - 1-2 days per week in Welwyn Garden City or Slough
£485 per day (Inside IR35)
My client, in the telecoms industry, is looking for a Technical Product Owner to join their fast-paced team on an initial 6-month contract.
***The selected candidate must have experience in Mobile Telecoms to be considered for this position***
As a Technical Product Owner, you'll sit within the Product Chapter alongside other Product Experts. The business depends on its Product Owners to be the voice of our customers and colleagues. Product Owners drive and inspire the business to deliver incomparable value to customers. Each of our Technical Product Owners works in a squad across the business and has ownership for a strategic Platform that is critical to company growth.
About the role
As "the voice of the customer," you are accountable for maximising the value of the Product (platform) the squad is responsible for. You'll work with your Squad members, Tribe lead, Chapter lead, and Agile Coach to define and prioritise initiatives aligned to the strategic objectives of the organisation. You should have good interpersonal skills and be confident engaging with stakeholders around the business to understand their priorities and any inter-dependencies affecting your Product. You should show enthusiasm for speaking with users, customers, and consumers to understand what matters to them. You will be expected to set a clear and inspiring vision for your product, and make decisions and priority calls to shape your Product backlog and guide the other squad members. You will bring a good understanding of the retail and/or telecoms industries and the role your platform plays in delivering customer value. Your squad members' subject matter expertise will give you everything you need to deliver high-quality work as an autonomous team. You won't be afraid of making mistakes and should have a desire to learn fast and test as you go to validate your assumptions. Key Responsibilities
Understand the Product and make decisions about its development to ensure we meet Product and Tribe OKRs. Understand the business' industry and keep abreast of key developments. Understand the business' critical systems and platforms. Understand the impact my platform has on our customers' experience; their needs and problems influence my Product roadmap. Facilitate workshops with technical and business stakeholders to gain a shared understanding of needs and goals. Consider dependencies, risks, and value at stake in my prioritisation decisions. Set and track KPIs for my Product and have a continuous improvement plan to drive better value for money, scalability, robustness, and alignment to product KPIs. Understand the Scrum methodology and be comfortable embedding this within my squad, including the core ceremonies, clear roles and responsibilities, a shared purpose, product vision, and well-defined product backlog. Set and iterate our Product vision in collaboration with others in my squad and tribe. Create and maintain a clear roadmap for my product that is aligned to user and customer outcomes. I work on this in collaboration with my squad and other SMEs as needed. Write user stories and follow the core business principles. Utilise story mapping techniques to create cohesive product features. I actively engage with stakeholders early for feedback. Skills and experience required
Curiosity, desire to understand users and customers, and a capacity to learn fast. Experience working in an agile organisation, with a working knowledge of Scrum methodologies, tools, and practices. Previous Technical Product Management or Technical Product Ownership experience, or experience working in an adjacent technical role. Experience with architecture patterns such as Microservices architecture, Serverless and Cloud computing, RESTful APIs, etc. Strategic thinking; ability to set a clear vision, prioritise, and plot a roadmap to get there. Analytical and problem-solving skills using data and insight. Ability to manipulate data (e.g., in Excel). Ability to communicate confidently with a wide range of stakeholders, including both technical and non-technical.
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As "the voice of the customer," you are accountable for maximising the value of the Product (platform) the squad is responsible for. You'll work with your Squad members, Tribe lead, Chapter lead, and Agile Coach to define and prioritise initiatives aligned to the strategic objectives of the organisation. You should have good interpersonal skills and be confident engaging with stakeholders around the business to understand their priorities and any inter-dependencies affecting your Product. You should show enthusiasm for speaking with users, customers, and consumers to understand what matters to them. You will be expected to set a clear and inspiring vision for your product, and make decisions and priority calls to shape your Product backlog and guide the other squad members. You will bring a good understanding of the retail and/or telecoms industries and the role your platform plays in delivering customer value. Your squad members' subject matter expertise will give you everything you need to deliver high-quality work as an autonomous team. You won't be afraid of making mistakes and should have a desire to learn fast and test as you go to validate your assumptions. Key Responsibilities
Understand the Product and make decisions about its development to ensure we meet Product and Tribe OKRs. Understand the business' industry and keep abreast of key developments. Understand the business' critical systems and platforms. Understand the impact my platform has on our customers' experience; their needs and problems influence my Product roadmap. Facilitate workshops with technical and business stakeholders to gain a shared understanding of needs and goals. Consider dependencies, risks, and value at stake in my prioritisation decisions. Set and track KPIs for my Product and have a continuous improvement plan to drive better value for money, scalability, robustness, and alignment to product KPIs. Understand the Scrum methodology and be comfortable embedding this within my squad, including the core ceremonies, clear roles and responsibilities, a shared purpose, product vision, and well-defined product backlog. Set and iterate our Product vision in collaboration with others in my squad and tribe. Create and maintain a clear roadmap for my product that is aligned to user and customer outcomes. I work on this in collaboration with my squad and other SMEs as needed. Write user stories and follow the core business principles. Utilise story mapping techniques to create cohesive product features. I actively engage with stakeholders early for feedback. Skills and experience required
Curiosity, desire to understand users and customers, and a capacity to learn fast. Experience working in an agile organisation, with a working knowledge of Scrum methodologies, tools, and practices. Previous Technical Product Management or Technical Product Ownership experience, or experience working in an adjacent technical role. Experience with architecture patterns such as Microservices architecture, Serverless and Cloud computing, RESTful APIs, etc. Strategic thinking; ability to set a clear vision, prioritise, and plot a roadmap to get there. Analytical and problem-solving skills using data and insight. Ability to manipulate data (e.g., in Excel). Ability to communicate confidently with a wide range of stakeholders, including both technical and non-technical.
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