Client:
County Durham & Darlington NHS Foundation Trust Location:
Bishop Auckland, United Kingdom Job Category:
Other EU work permit required:
Yes Job Reference:
ea17b53be679 Job Views:
6 Posted:
23.01.2025 Expiry Date:
09.03.2025 Job Description:
Job summary We are seeking an enthusiastic and highly motivated Assistant Patient Support Officer (admin & clerical) to work as part of our friendly team which provides a diagnostic Cardiology and Respiratory service to both in-patients and out-patients. The post involves administrative and reception duties, including dealing with patient and staff queries, managing clinics on the Trust IT systems, and making and amending appointments. Main duties of the job The successful candidate will work as part of a team in a busy Cardio-Respiratory Department. You should have experience of reception and administrative work, good communication skills, and be able to use your own initiative. Enjoy working with people and as part of a team. About us We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented. From April 1, 2024, we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary. If you are in the UK on a VISA, please ensure you have no restrictions that would prevent you from taking this post. Job responsibilities This post will be based at the Bishop Auckland Hospital; however, the post holder will be expected to be flexible and may be required to work at Darlington Memorial. You may also be required to support services at other sites within the Trust. We actively encourage and support all appropriate professional development and we develop staff in line with professional and clinical competencies. Special Requirements Approachable and friendly Ability to travel to other sites as service requires Present a professional image at all times Experience Experience of an administrative role providing a service in a challenging and constantly changing environment Experience of providing administrative support to a team Special Skills and Knowledge Organisational skills Ability to prioritise own workload in order to meet deadlines Good communication skills - written and verbal, with the ability to obtain information and pass on comprehensive and confidential messages Knowledge of basic computer packages Word, Outlook Knowledge of Data Protection and Caldicott principles and an understanding of the need to maintain patient confidentiality Qualifications Good standard of education - minimum of 3 GCSE's (or equivalent) at Grade C or above including English Language NVQ Level in Business Administration or equivalent demonstrable knowledge or experience.
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